Chuck Hays
Chuck Hays at Bocker Auto Group
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Chuck Hays

New Car Sales Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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rated
27 Reviews

Dealership Experience

45 yrs, 10 mos

Industry Experience

45 yrs, 10 mos

Specialties & Trainings

Sales

not yet
rated

27 Reviews

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27 Reviews of Chuck Hays

December 09, 2022

Dealership Rating
Employee Rating

If you're in the market for new or used vehicle, call Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We More

by Kevin Harn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2022

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback, Kevin. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jason and Delbert were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Bocker Chevrolet Buick GMC Team

January 14, 2019

Dealership Rating
Employee Rating

Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma More

by colleen.groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2018

Dealership Rating
Employee Rating

Excellent buying experience. My purchase from Bocker was a stress free buying experience. My salesman Brandon's product knowledge was excellent. I would highly recommend Bocker t More

by msesslar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2018

Dealership Rating
Employee Rating

New car purchase Great car buying experience. Brandon, Chuck, Danny and Delbert were fantastic.Brandon was very prompt, courteous and knowledgeable. I would highly rec More

by oldrockermb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2018

Dealership Rating
Employee Rating

Great experience John’s thoroughness in creating customer satisfaction is unmatched. He has such a positive personality and takes the time to make sure you understand More

by golfingpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wollny, Danny Busch

December 11, 2018

Dealership Rating
Employee Rating

Friendly staff Great employees. Austin Bowser was very helpful on the vehicles we were interested in. Austin helped set the vehicle up with onstar and phone. We are More

by nehrkorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Busch, Austin Bowser

Dec 14, 2018

Bocker Auto Group responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Austin and our team were friendly and helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best regards, -Bocker Chevrolet Buick GMC Team

October 30, 2018

Dealership Rating
Employee Rating

Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More

by john.goldhagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2018

Bocker Auto Group responded

We appreciate your input, John. Glad to hear that you are consistently pleased and satisfied with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Best, -Bocker Chevrolet Buick GMC Team

October 01, 2018

Dealership Rating
Employee Rating

Great Salesperson, Great Deal, Great Experiance My wife and I had purchased many vehicles from John Wollny at Bocker up through 1998. After that we tried other dealerships in other towns and states More

by hcarquest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wollny, Danny Busch

Oct 04, 2018

Bocker Auto Group responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

August 29, 2018

Dealership Rating
Employee Rating

Proffessinal, Courteous and Accomodating Chuck, Austin and Brandon took great care of us! They met our needs with a great car at a very fair price, showed us all the options and answered all More

by Mikep1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Bocker Auto Group responded

Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Bocker Chevrolet Buick GMC Team

August 20, 2018

Dealership Rating
Employee Rating

new car purchase I had been searching for a vehicle that I wanted, I found one but it was not within my range for travel for buying. I talked to The Bocker folks told More

by mpdomini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Bocker Auto Group responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Bocker Chevrolet Buick GMC Team

1

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