Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 22

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

August 13, 2021

Dealership Rating
Employee Rating

Service manager Chuck Griffith was wonderful. Super polite, took his time with his customers. Never looked stressed or overwhelmed even tho it was very very busy. More

by Lina6101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Germain BMW of Naples responded

Our team here at Germain BMW of Naples works hard to provide our guests with the ultimate guest experience. We appreciate you taking the time to share your positive visit and for highlighting Chuck and his commitment to this goal. Best Regards, Flavio Galasso General Manager

August 10, 2021

Dealership Rating
Employee Rating

Germain BMW is excellent. I have been very pleased with the sales staff over the years (16 years) with multiple purchases. But I think the Service Department there is exception, particularly my Service Adv More

by rtw110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Germain BMW of Naples responded

Your continued business and loyalty to both sales and service over the years are greatly appreciated. We thank you for taking the time to share such positive feedback regarding your experiences with Chuck and look forward to your next visit. Best Regards, Flavio Galasso General Manager

August 07, 2021

Dealership Rating

Chuck Griffith has been my service representative for several years and three different BMWs. I find him to be very knowledgeable and extremely responsive to all of my service concerns. More

by Jmarman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Alex Pope

Aug 09, 2021

Germain BMW of Naples responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain BMW of Naples and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Flavio Galasso General Manager

August 05, 2021

Dealership Rating
Employee Rating

Chuck Griffith has been my service representative and advisor for the last couple of years. He is very attentive to any concerns that I may have and ensures that the issue, if there is one, is attended More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

Aug 06, 2021

Germain BMW of Naples responded

Your continued business and kind recommendation are greatly appreciated. Thank you for taking the time to share your positive experience with Chuck. Best Regards, Flavio Galasso General Manager

July 31, 2021

Dealership Rating
Employee Rating

I have relied on Chick Griffith on a number of occasions. Chuck is a super professional, totally responsive and a very effective BMW maintenance technician and executive. Highly recommended. More

by Happy Client
Customer Service
Recommend Dealer
Yes
Aug 02, 2021

Germain BMW of Naples responded

Your business and kind recommendation are greatly appreciated. See you next visit. Best Regards, Flavio Galasso General Manager

July 24, 2021

Dealership Rating
Employee Rating

Our Service Advisor, Chuck Griffith, always takes excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the busin More

by albertgolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Germain BMW of Naples responded

We are pleased to know that Chuck always takes great care of you and your X3. Your business and positive feedback are greatly appreciated. Please let us know if you need anything. Best Regards, Flavio Galasso General Manager

June 28, 2021

Dealership Rating
Employee Rating

I just moved to Florida and needed to get a dealer for maintenance. Chuck Griffith at Germain BMW was exceptional. His service A+! Thank you More

by reencummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Germain BMW of Naples responded

Welcome to Florida and the Naples area. We are honored that you chose to allow Chuck and our team the opportunity to assist with your automotive service needs. We do hope this is the beginning of a long and lasting relationship. Best Regards, Flavio Galasso General Manager

June 20, 2021

Dealership Rating
Employee Rating

I recently brought me BMW for service. Charles Griffith my service agent was outstanding. He was knowledgeable, courteous, and professional, He took time to explain what had to be done in plain terms. Ger More

by wdrobnick
Customer Service
Recommend Dealer
Yes
Jun 21, 2021

Germain BMW of Naples responded

Thanks for the 5-star rating! We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

June 02, 2021

Dealership Rating
Employee Rating

I requested to work with a knowledgeable sales professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his cus More

by rgclake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Cullinan

Jun 03, 2021

Germain BMW of Naples responded

Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that Alex could make your experience so seamless- from beginning to end! He will be honored to know how greatly you valued his assistance, and we wish you the safest of travels- on behalf of him and the entire team! Thank you so much for choosing Germain BMW! Best Regards, Flavio Galasso General Manager

May 29, 2021

Dealership Rating
Employee Rating

Chuck Griffith is the best. Patient, empathetic, considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep). More

by Gjgrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Germain BMW of Naples responded

Thank you for leaving Chuck this positive review. We look forward to working with you when you are in the market for your next BMW. Best Regards, Flavio Galasso General Manager

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