Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 12

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

September 18, 2023

Dealership Rating
Employee Rating

Charles Griffith is always professional and kind and efficient he got our bmw checked and maintenaced in a day His communication through calls email and text were answered in minutes He is a true as More

by Kelly walters
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2023

Germain BMW of Naples responded

Thank you, Kelly. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Charles took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

September 15, 2023

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I had terrible results when I attempted to get Sirius radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called More

by billsnider
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Service Time
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Recommend Dealer
Yes
Sep 18, 2023

Germain BMW of Naples responded

We thank you for letting us know that Chuck took great care of you and got all your concerns addressed. We appreciate your business and positive feedback about Chuck and his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

September 15, 2023

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Charles Griffin was superior! !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton More

by sseibold27
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Recommend Dealer
Yes
Sep 15, 2023

Germain BMW of Naples responded

Thanks Sutton! We're glad you had a great service experience with Sutton, and that he made sure you were taken care of throughout the process. We hope to work with you again in the future! Best Regards, Flavio Galasso General Manager

September 08, 2023

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Every time I have my car serviced Charles (Chuck) Griffin takes care of me. He is efficient , friendly, and knowledgeable. I always have a great experience. Thank you!! More

by mgorran
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Recommend Dealer
Yes
Sep 11, 2023

Germain BMW of Naples responded

Your continued business and kind words are greatly appreciated. Thank you for taking the time to share. Best Regards, Flavio Galasso General Manager

September 01, 2023

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Chuck Griffith was wonderful. He was very helpful and handled my problem professionally with a smile. More

by Jeannemeade3
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Recommend Dealer
Yes
Sep 05, 2023

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. We are happy to know Chuck took excellent care of you and provided a positive service experience. Best Regards, Flavio Galasso General Manager

August 28, 2023

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Chuck Griffith has provided us with consistently exceptional service since 2015 and continues to with each service visit. He takes the time to know his customers, how they prefer to maintain their More

by Greg
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Recommend Dealer
Yes
Aug 29, 2023

Germain BMW of Naples responded

We appreciate your business and trust in Chuck to provide you with the quality service you deserve. Best Regards Flavio Galasso General Manager

August 26, 2023

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Charles Griffith and his wonderful team provided excellent service at Bonita Springs, Florida BMW! Thank you! More

by Callista Gingrich
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

August 23, 2023

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Employee Rating

Charles Griffith is excellent. He explains everything thoroughly and listens to your concerns. He is very professional and personable. Each time I’ve seen him for service I’ve a More

by Fun Driver
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 24, 2023

Germain BMW of Naples responded

Thank you. We’re happy to hear that you had a great experience with Chuck and that he did what he could to ensure that your car was quickly and efficiently taken care of. We appreciate your continued business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

August 11, 2023

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Best dealership I’ve ever worked with. Knowledgeable, kind, considerate and they do amazing work. More

by triciajenks01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 12, 2023

Germain BMW of Naples responded

Thank you! We're glad you felt well accommodated and informed during your service visit. We appreciate your business and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

August 11, 2023

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Employee Rating

Love the staff Chuck is awesome super patient and explains everything helps whenever he needs More

by ang350z
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Your complete satisfaction is the goal of our team. Best Regards, Flavio Galasso General Manager

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