Chuck Fioravanti | Page 14

I came here because I was promised a great interest and with perfect credit I'm really upset at the number I received. I should of just walked away with perfect credit I'm really upset at the number I received. I should of just walked away More

by JLG120912 Verified Customer Verified Customer

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Experience was great. Worked with us on our financing to make buying a new car work for us. Worked with us on our financing to make buying a new car work for us. More

by LAURENEGEBRECHT Verified Customer Verified Customer

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I'd give 0 stars if it were an option, so enjoy the one star you didn't deserve Zeigler. I was looking for a Chevy Bolt online and couldn't find one anywhere. Then, by some miracle, I find one on a lot, a star you didn't deserve Zeigler. I was looking for a Chevy Bolt online and couldn't find one anywhere. Then, by some miracle, I find one on a lot, and $1000 cheaper than MSRP! Too good to be true right? You'd be correct, but we're not quite there yet. I reached out, heard back from a sales rep, and set up an appointment to look at the vehicle that evening. I live about an hour and a half from the dealership, so had to go quite far out of my way to see this bolt. We get there, take the car for a test drive and I'm really liking the car. Everything is going well. Then, the first salesman goes into the back and grabs Ole' Slick (pretty sure his name was Jim). Slick is a cliche car salesman from years gone by. He starts fast talking us, telling us all the "upgrades" and "perks" he's added to this bad boy, looking at my dad the entire time he's speaking. Suddenly, the car that was $1000 below MSRP was $3000 dollars above and he wanted me to thank him for it. Supposedly, he had a buyer ready to buy it at that price the next morning, but I doubt that was true based on the look on his face when I said I wasn't going to pay that price. His explanation for why the vehicle was listed $1000 below MSRP was that "it's the law to include various student and veteran discounts in the price when listing a car". Never seen that anywhere else but okay Slick. Don't waste your time with this place, pure bait and switch. More

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The car I wanted to buy is listed at $22,750 at cars. com and has been for over a week, https://www.cars.com/vehicledetail/e73da894-e756-44e0-a7f4-3ca5635f5a9e/?aff=acqgeosem8&KNC=acqgeosem8&msclkid=a090f com and has been for over a week, https://www.cars.com/vehicledetail/e73da894-e756-44e0-a7f4-3ca5635f5a9e/?aff=acqgeosem8&KNC=acqgeosem8&msclkid=a090f7e28fdb191b1c2f9467f7288409. It was listed as $22,784 by CarGurus and Ozzy Flores, Development consultant at Zeigler Chevrolet of Schaumburg, emailed me info about it, listing it as $22,784. Flores also sent me a trade-in estimate of between $11,600-$12,345. I drive a 2015 Chevy Volt with only about 38,000 miles and in very good shape. After various delays, miscommunications and no communications (I should have taken these as signs for what was to come), I drove from Madison, WI, to check,and probably buy, this car. That's 124 miles each way. I drove the car while the dealership checked mine. Then we sat to talk. The salesman, Chuck, informed me that the car's cost is about $27K + many thousands more in extended warantee, Lo-Jack, etc., none of which were things that I've asked for. I protested that it's listed at $22,500 and he denied it, then said this was a Black Friday thing, which I refuted, then just sent another guy to talk to me. He also informed me that they'd only give $8K for my car. I came expecting to have to pay about $11K but suddenly it was about $22K. The other guy came and insisted that all the stuff I haven't asked for is "deposit." I disagreed. Then Chuck came back with a new offer: Ta-Dum! I'll have to pay only $21K after the trade-in! I told him he didn't have a deal and left. 248 miles + gas cost + tolls + backache + a wasted day. This is outrageous. These guys lie to your face. They are scoundrels. Buyer beware, and certainly don't drive any length to find out what lies they have cooked for you. More

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Horrible customer service! I had to wait a month to get a few minor repairs to the paint, wheels and pinstripe that they promised they would do when I purchased my vehicle. The I had to wait a month to get a few minor repairs to the paint, wheels and pinstripe that they promised they would do when I purchased my vehicle. They made two of the repairs the week I purchaed it because I left the vehicle there after I bought it. Then they told me they woud call me when their vendor was coming out to do the pinstriping. After nearly a month of waiting, I had to threaten them with getting the repairs completed on my own and send them the bill before they would schedule their vendor to come out and do the repair. My repair is scheduled to be completed in a couple of days. We will see if it actually happens. I would never recommend this dealer to anyone nor, will i ever take me vehicle there for service. More

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Great dealership! Really helpful picking out my new car! Friendly workers and even better service Really helpful picking out my new car! Friendly workers and even better service More

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Best Crew Best Finance Team. Will get Everyone an opportunity to get back on their feet!! Will get Everyone an opportunity to get back on their feet!! More

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Not good service. Too many inconveniences. They don’t return calls or emails to customer once the sale has been completed. There is a refund of over $4,000 owed to m Too many inconveniences. They don’t return calls or emails to customer once the sale has been completed. There is a refund of over $4,000 owed to me and they have not responded to multiple voice messages since the purchase was made in February 2022 until now June 3, 2022. I would not recommend this dealer whatsoever. More

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Can’t get anyone to return calls. Made a cash offer at Can’t get anyone to return calls. Made a cash offer at 9am and after several calls back without a return call, magically by 4:30, they had been work Can’t get anyone to return calls. Made a cash offer at 9am and after several calls back without a return call, magically by 4:30, they had been working on a deal on the car already with someone else. Two weeks later, shockingly enough the same car was still advertised for sale and I got the same run around trying to get someone to return a call. I really wanted the car, but this place is so shady I’m walking away. More

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We were looking to buy a brand new vehicle, we called about it several times we told them how we were 3.5 hrs away out of state we got the price and set up a time to come look at it. The next day I drove about it several times we told them how we were 3.5 hrs away out of state we got the price and set up a time to come look at it. The next day I drove there, did a test drive and then we sit down to talk numbers. They come back and not only do they not honor their sale price that we were told over the phone but also tacked on a MAP (market adjustment price) of $12,000 on top of the price they had advertised. I was told that they HAD to do this and that all dealerships are doing it as well. This was a LIE! I have called several dealerships and only ONE is charging a fee but only 2,000. I told the guy on my way out that I would be calling to find out if other dealership in fact were charging this outrageous fee and he told me to let him know the ones who weren’t so he could go buy up all there cars. This place was rude, dishonest and I would not recommend them to anyone!! We are happy to say that we didn’t get screwed by this place and that we are purchasing the vehicle we came here to buy from another dealership at the MSRP price no MAP fees!! More

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