Chuck Fioravanti | Page 16

Bait and Switch. CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we wal CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we walked in, waited 40 minutes before "ashley" came over, the person our appointment was with. She never came. Chuck took over and he had our information. The Tahoe that we spoke about was gone, on a dealer trade. Awesome, did Ashley call us, no. So the advertised deal that we saw with them was for a lease of a Tahoe, $3999 down, and $612 a month. Chuck found another Tahoe in the area, with the same MSRP that the one we had, and all of a sudden, we needed $3,999 down and $799 a month. We explained to him why we came in, because of that deal, and he mumbled that the advertised rate is not accurate. I then said your website states you match chicago land prices, i showed him an add from Jennings, that had the same MSRP that the Tahoe we were looking at, $1599 down, $549 a month. He said their are hidden fees in that ad, despite the ad clearly saying no hidden fees. He essentially blew us off, as did the dealership. Very poor experience. The best part of the experience, was getting home, and getting an automated email from Chuck displaying the Tahoe that we "looked at" today, it was the Tahoe they dealer traded away. More

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Very helpful and reliable Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in the future More

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Chuck F knows his stuff If you are looking for an honest, knowledgeable sales person who will put you at ease, see Chuck Fioravanti. He listened to what I wanted and deliver If you are looking for an honest, knowledgeable sales person who will put you at ease, see Chuck Fioravanti. He listened to what I wanted and delivered on his promises. Nothing perturbs him. He was reassuring and professional at every turn. Chuck made a seamless hand off to the finance guy, Ben Trush - no BS, got me what I wanted and got me my keys. Could not have been smoother. Ben beat my best outside deal on financing and warranty. Explained everything in just the right amount of detail. Recommend both gentlemen very highly. More

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I love my new to me car Thank you Chuck for your help in finding me the perfect car. I love it !! And will definitely recommend you to anyone else !! Thank you Chuck for your help in finding me the perfect car. I love it !! And will definitely recommend you to anyone else !! More

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New car on lease It was really nice experience and they have answered all the questions with patience.I am really satisfied with the service. I would definitely recomm It was really nice experience and they have answered all the questions with patience.I am really satisfied with the service. I would definitely recommend to other people. More

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