Christopher Wolf

Muy feliz con su atención, El servicio de Ana es excepcional, fue muy amable y atenta en todo momento. Habla español e inglés, lo cual fue un plus excelente al momento de darnos toda la información excepcional, fue muy amable y atenta en todo momento. Habla español e inglés, lo cual fue un plus excelente al momento de darnos toda la información a mi esposo y a mi, ¡Gracias por una gran experiencia! More

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A very pleasant and comfortable experience. Nice selection of vehicles and very friendly and professional staff Nice selection of vehicles and very friendly and professional staff More

by msgusta Verified Customer Verified Customer

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I wish there were 10 stars to give out. Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she did. I was starting to give up on buying a car, until I saw her in the showroom. I told my husband that I wanted her to help us. She started out asking great about what I wanted as features in a car and provided excellent suggestions that Help us find the perfect car. She knows the Lexus product so well that we felt confident with everything that she told us. She made us feel more like friends than just customers. We couldn’t have asked for a better person to make our purchase run so smooth. Her manager Shaun was awesome too. He was very understanding of what we needed to made this purchase happen. I loved that he came out of his office to introduce himself. Little things like that are why we came back for another purchase in Sarasota. Jaden was so enthusiastic about showing me my new car, it made the process amazing! Love that kid!! And last but not least, the financial Manager Chuck was very detailed and knowledgeable about the process and walking us through all the paperwork. I am completely sold on the Lexus product and will never go anywhere else but Lexus if Sarasota. It was worth the drive up there. Thank you to everyone!! More

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Great experience with Chris and Matt. Working with true professionals is a pleasure. Made my buying experience the best I have ever had purchasing a vehicle. thanks Working with true professionals is a pleasure. Made my buying experience the best I have ever had purchasing a vehicle. thanks More

by cesarcolls1027 Verified Customer Verified Customer

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Ana was very personable and professional. She was there to answer all my questions and make sure the Lexus I picked out was the one I liked. Ana walked me through the whole process and got me She was there to answer all my questions and make sure the Lexus I picked out was the one I liked. Ana walked me through the whole process and got me help from the other professionals to show me how to use all the buttons. I love the RX350 and enjoyed driving the IS300 I traded in. I will return to get all my maintenance done at the dealer ship. Thanks, Ana , Rick More

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After I test drove the car and gave verbal acceptance they screwed me by adding toxic chemicals with more detailing which I did not request. they screwed me by adding toxic chemicals with more detailing which I did not request. More

by DSMEDIA Verified Customer Verified Customer

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We recently purchased a vehicle from Lexus of sarasota. Our first salesperson was Chris Wolf. He showed us the car and set up the test drive. When we came back to purchase the vehicle, Ana assisted us. She Our first salesperson was Chris Wolf. He showed us the car and set up the test drive. When we came back to purchase the vehicle, Ana assisted us. She was very positive and helpful during the whole process. Going as far as making thank you bags for my husband and I. We were at the dealership well past closing time waiting for all the paperwork to go through. Everyone involved was very pleasant. More

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Fairly good customer experience. Way too many salespeople on the sales floor. Took a long time to get noticed in spite of the many salespeople. Negotiations were acceptable. I love m Way too many salespeople on the sales floor. Took a long time to get noticed in spite of the many salespeople. Negotiations were acceptable. I love my RX350. Best car I have ever owned. More

by Tomasi1949 Verified Customer Verified Customer

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Lexus's professionalism is only exceeded by John Taylor's knowledge, patience, and genuine caring for his customers. knowledge, patience, and genuine caring for his customers. More

by ggigs24 Verified Customer Verified Customer

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Kenny Clark, Finance, took several days to respond to my multiple emails. I felt I was completely neglected. Kenny gets 1 star. multiple emails. I felt I was completely neglected. Kenny gets 1 star. More

by edwardleemd.anesthesia Verified Customer Verified Customer

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