Christopher Umali
Christopher Umali at Gold Coast Maserati Alfa Romeo
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Christopher Umali

Service Advisor

Gold Coast Maserati Alfa Romeo

90 Northern Blvd
Great Neck, NY 11021

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4.9
26 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

4.9

26 Reviews

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26 Reviews of Christopher Umali

February 19, 2024

Dealership Rating
Employee Rating

Very organized. Angel was very professional and helpful through the whole car buying process. Everything went very smoothly. More

by ryankrauss
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

January 03, 2024

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It’s the kind of place that is always available to accommodate his customers. High quality service and professionally prepared. More

by mimagl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2023

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Went for an Oil chang and also got a free car wash. Service advisor was attentive and friendly. More

by pissed32689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Beaumont

October 30, 2023

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A very nice dealership with friendly staff. The service center took really good care of my car.l, even though I showed up on the wrong day. More

by RG
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 17, 2023

Dealership Rating
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Well receive, clean atmosphere, communication was very clear. Answered our questions. Waiting time was on point. More

by maddccc
Workmanship
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Service Communication
Recommend Dealer
Yes

July 22, 2023

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Was not aware of the service charges for my two year check up.was led to believe this was included Had to drive 45 minutes to get a oil change when I could of done this five minutes from my house at Bet More

by Andrew.goetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2023

Gold Coast Maserati Alfa Romeo responded

Hello Andrew, Thank you for sharing your feedback with us. We are sorry for any confusion or inconvenience caused. At Alfa Romeo Fort Lauderdale, we value transparency and strive to provide our customers with clear information regarding service-related costs. Please accept our sincere apologies for any miscommunication that occurred. We take your feedback seriously and will work diligently to ensure that all of our customers are well-informed about potential future charges. Should you reconsider giving us another chance in the future, we would be more than happy to address any concerns and make your next visit a more positive one. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to serve you better in the future. Best regards.

July 21, 2023

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Employee Rating

Service adviser Chris Umali was extremely helpful and attentive throughout my service providing an outstanding customer experience. Director Ed Hoene created a clear feeling of personal involvement and r More

by ny.fmauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2023

Dealership Rating
Employee Rating

Staff and service center very welcoming and helpful I’ll definitely come back I would highly w More

by John
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2023

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Employee Rating

Good fast service and able to speak with someone about my issue. Would recommend to friend More

by Balibrandi5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 14, 2023

Dealership Rating
Employee Rating

Great service. Waited for car and they were able to get me out quickly. Appreciate the coffee and snacks available to customers waiting for their cars More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
1

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