Christopher Tye

GM management provided excellent service. We had a couple small issues and they were resolved quickly at no cost. We had a couple small issues and they were resolved quickly at no cost. More

by LINDEN1 Verified Customer Verified Customer

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Very nice family like and just a down right good dealership to go . I do recommend!!100% dealership to go . I do recommend!!100% More

by AMBERTILLAR1991 Verified Customer Verified Customer

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I had very pleasant experience with Rusty and Crain Kia. I had some questions about the vehicle I was purchasing, Rusty was able to answer all of my questions and put my mind at ease explaining to me the de I had some questions about the vehicle I was purchasing, Rusty was able to answer all of my questions and put my mind at ease explaining to me the details of the purchase and the vehicle. Rusty was very kind and helpful and patient with some of my doubts. I would highly recommend Rusty to anybody wanting to purchase a vehicle. All of the people I talked to at Crain Kia was very helpful and courteous. The sales , financing and service procedure were great. More

by LDHEN54 Verified Customer Verified Customer

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Crain Kia of Conway helped me and my family more than any other place we shopped. They treated us with respect and answered all of our questions as best they could. other place we shopped. They treated us with respect and answered all of our questions as best they could. More

by STOBAUGHPARKERJ Verified Customer Verified Customer

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Polite salesmenVery helpful in making a selection basically all Went very well I would recommend Kia to my friends and family basically all Went very well I would recommend Kia to my friends and family More

by lilaward11 Verified Customer Verified Customer

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Everything went great staff friendly. Picking up the car was longer than planned. We had to wait as our sales person to make a sale. About noon became 130 then 230. Finally 345 car was po Picking up the car was longer than planned. We had to wait as our sales person to make a sale. About noon became 130 then 230. Finally 345 car was poorly prepped. Interior still had glue for plastic protective covers, windows dirty. Exterior still had wax and engine compartment removed plastic protectors. Also sprayed engine compartment plastic with something and never removed pooled puddled made it look like wow what’s that crap. Not steamed cleaned. More

by corkeyar Verified Customer Verified Customer

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In May, I went to Crain Kia in search of a new vehicle. Chris Tye was my sales person. He went above and beyond to start the process, but that's where it ended. The car was supposed to be at the dealership Chris Tye was my sales person. He went above and beyond to start the process, but that's where it ended. The car was supposed to be at the dealership on May 31st, which it was backed up to another date, then another date, ect., ect... On July 6th, a Sportage vehicle was at Kia in Conway, but not the one I ordered. Somehow, that vehicle was sold and the dealership had to search and find another one. My husband and I went and drove the Sportage and we liked the vehicle. We also drove a Hyundai and liked it as well. We went back and forth, but chose to go with Hyundai. The management at Kia was not concerned enough to speak with us directly. On the other hand, the management team at Chris Crain Hyundai was all engaged and treated us like family. We spoke with 3 engaged manager. They wanted our business more than Kia. Customer service is very important!!! People sell people!!! More

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Service is always excellent at crain kia of Conway. The staff is awesome and the service manager does a wonderful job. Great people , great place ! The staff is awesome and the service manager does a wonderful job. Great people , great place ! More

by DDOVER27 Verified Customer Verified Customer

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Jeremy and Johnny are fantastic. They solved the problem, quickly and efficiently. There almost like family They solved the problem, quickly and efficiently. There almost like family More

by JDBRICE00 Verified Customer Verified Customer

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Our salesman Chris atye was fantastic! The facility is friendly and goes above and beyond for their customers. The facility is friendly and goes above and beyond for their customers. More

by thespacks Verified Customer Verified Customer

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