Christopher Russell
Christopher Russell at Grubbs INFINITI

Christopher Russell | Page 6

Service Advisor

Grubbs INFINITI

1500 E State Hwy 114
Grapevine, TX 76051

4.8
127 Reviews
4.8

127 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

22 yrs, 2 mos

Specialties & Trainings

2020 Award Of Excellence Honoree

2021 Award Of Excellence Honoree

View more specialties & trainings

127 Reviews of Christopher Russell

September 22, 2021

Dealership Rating
Employee Rating

Excellent service and staff so just love Grubbs for my 2018 Infiniti Q70L “my IZZI” More

by ConnieBeloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Davis , Susie at payment desk

August 19, 2021

Dealership Rating
Employee Rating

Great service very efficient and friendly.Promised on Great service very efficient and friendly. Promised on time. Would recommend this service advisor. More

by Dallasdendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2021

Dealership Rating
Employee Rating

Very friendly, professional service for inspecting the infinity G37 prior to my purchase. A detailed explanation was given to my questions and the time required for service was accurate. The facility wa More

by LucyLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 24, 2021

Dealership Rating
Employee Rating

Great people and great service, they did excellent service and on the time they promised to deliver my Infiniti QX 50 thank you mr. Russell More

by Checomty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Calderon

April 22, 2021

Dealership Rating
Employee Rating

Fantastic service, informative and professional Let’s me Fantastic service, informative and professional Let’s me know how long and what is being done on my vehicle. I had a loaner and had a flat tire whi More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

I love Grubbs and everything about them, from service to customer service. They are always nice and friendly. The waiting area and restrooms are always clean. I can’t wait until the pandemic is over beca More

by Lisa D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 26, 2021

Dealership Rating
Employee Rating

Chris Russell continues to provide excellent customer service and that’s why I request him each time. He has been my device agent the last several times and always provides a great experience. More

by renee1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 26, 2021

Dealership Rating
Employee Rating

Always feel at home and welcome with all the staff, service is always letting me know what’s going on and checking on me, and the rest of staff is so accommodating More

by CarmS1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raza I, Ashley Zuniga

January 28, 2021

Dealership Rating
Employee Rating

Best dealership in the DFW area. I drive 30 miles from home instead of 2 miles away to other places. I having been visiting your dealership for 3 years. Your service is very helpful, professional , and tr More

by Manuelggarcia62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Always appreciate the customer service, carwash, and comfy accommodations while I wait. Chris mentioned valet service today which, I may try in the future and Suzy mentioned the pay online invoice featu More

by FM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Suzy, Samantha

Jan 28, 2021

Grubbs INFINITI responded

Thank you for trusting Chris and our service team to take care of you and your vehicle. We do our best to support and keep our customers and staff safe.

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