Christopher Robinson

Very helpful and caring staff. They wanted to make sure that I bought the vehicle that I really wanted.. “Soldier “ was great. He was patient in finding the vehicle that fit my nee They wanted to make sure that I bought the vehicle that I really wanted.. “Soldier “ was great. He was patient in finding the vehicle that fit my needs. He even helped me to set all of the computer settings a week after I bought the vehicle. More

Report | Print

I just bought my first SUV In United States and our experience was great @Shottenkirk Nissan Katy, My salesman Mr. Mehran was so friendly & nice person and he explained in details about the SUV and als experience was great @Shottenkirk Nissan Katy, My salesman Mr. Mehran was so friendly & nice person and he explained in details about the SUV and also had a chance to take a test drive and decided to purchase. Mr Christopher Finance guy is Funny & Nice person. Had very good experience while purchasing SUV and i would recommend to visit this showroom and try. Thanks to both..! :) More

Report | Print

My wife wanted a new car for her birthday. We shopped the non-luxury car dealers in west and SW Houston area, comparing dealerships once we settled decided on two makes. After all that running We shopped the non-luxury car dealers in west and SW Houston area, comparing dealerships once we settled decided on two makes. After all that running around Shottenkirk was the top one of two places that impressed us. (The other was my wife's second choice on car make.) If you like Nissan save yourself the hassle and start here. Mehran ('Soldier') is the most knowledgeable sales person we encountered. Personality-wise there was only one other who came close. He patiently ran through the features of the car and even linked up my wife's phone connection and walked her through the options and set them for her. During the negotiations he shone again. We didn't get that typical car salesman vibe - this guy is hungry and thinking of his own pocket. Mehran is one of those people that you would invite next time a brisket is on the smoker. I feel comfortable with the dealership, too. The sales manager and his cohort had a casual friendly manner. The finance guy, same thing. Mehran introduced us to our service rep and the service area was darn near spotless. More

Report | Print

Shottenkirk Nissan Katy - November 2023 I purchased a preowned-certified 2023 GMC Hummer EV Edition 1 from Marco (Sales) & Chris Robinson (finance). At the time of purchase, it was confirmed the Hummer preowned-certified 2023 GMC Hummer EV Edition 1 from Marco (Sales) & Chris Robinson (finance). At the time of purchase, it was confirmed the Hummer EV had its full GMC Warranty as I was looking at new vs. preowned-certified as I wanted an Edition 1. At no time did anyone at Shottenkirk indicate any issue with the GMC Warranty. I now know that the GMC Warranty was voided, and Shottenkirk knew about it. Fast forward 1 year and I took my Hummer in for service, and I was told by GMC there was no warranty and that Shottenkirk knew there was no warranty when they purchased the hummer and then sold it to me. I went back to Shottenkirk Nissan Katy and explained the issue and I was told by Gary Lindsey (previous GM) this had happened 3 other times and they would take care of it with providing me a warranty at no cost. However, now 4 months later and now current GM Kevin Herlehy treated very rudely on the showroom floor and would not help me and said it was an AS IS SALE. I have my paperwork that shows the GMC Warranty listed on it. It was then turned over to Johnny Cantrell and he promised me he would give me a GMC Warranty as he knows Marco and Chris mislead me to make the sale. It's now been 1 month later, and Johnny Cantrell is ghosting me and will not return my calls or text. I have now turned this over to an attorney, but I wanted to make everyone aware to beware of this dealership and their sales tactics. We all work hard for our money and for a dealership of this size to resort to tactics like this to make a sale is very wrong. I did some research today on Greg Shottenkirk and he seems like a great guy, family man, and businessman so I hope he reads this and realizes how we have been wronged and maybe he needs to reevaluate who works for him. More

Report | Print

Recently purchased a vehicle from Shotttenkirk Nissan in Katy. We’re extremely happy with our purchase. The staff/sales associates were professionals and made the entire experience enjoyable. Additionall Katy. We’re extremely happy with our purchase. The staff/sales associates were professionals and made the entire experience enjoyable. Additionally, we’ve been back a few times on small maintenance issues and Eric in the service area has been spectacular! More

Report | Print

Well started off well with good communication and having everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sal everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sales guy and no response. I called to the dealership to speak to the sales manager and never received a call back. Being in the business for so long and knowing how communication is your number tool I would have thought a call or text would have happen but never did. I’ve already had the issue taking care of so no need to communicate anymore. More

by SEPTIC247 Verified Customer Verified Customer

Report | Print

Service is always friendly and helpful. Salesmen are not pushy, they listen to what you want and help you find the perfect fit. Salesmen are not pushy, they listen to what you want and help you find the perfect fit. More

by CRYSTALJOY16 Verified Customer Verified Customer

Report | Print

Thank yall so much! !! I’m very happy and very please with my purchase!!! You guys have never let me down, this is my 2nd purchase!! !! I’m very happy and very please with my purchase!!! You guys have never let me down, this is my 2nd purchase!! More

by BNPERRY_2007 Verified Customer Verified Customer

Report | Print

Alex is very professional and helpful. Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly g Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly go up because of The add ons. If you don’t take those insurance offers, they will tell you that the APR you agreed on will not be used and a new higher interest will be applied unless you add the supposed to be optional warranties. More

by Cholo Verified Customer Verified Customer

Report | Print

My car was hard to find in a dealer trade but these guys jumped through hoops to get it here. I was impressed. Very pleasant and courteous. Mehran and Marco worked really hard to get me what I wanted. jumped through hoops to get it here. I was impressed. Very pleasant and courteous. Mehran and Marco worked really hard to get me what I wanted. More

Report | Print