Christopher Reid | Page 20
Service Manger
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
Industry Experience
21 yrs, 2 mos
Languages Spoken
English
642 Reviews
Write a Review642 Reviews of Christopher Reid
November 04, 2022
I had three issues…. Reverse gear driving noise fixed (brunch stuck around the caliper)…. AC takes too long to start cooling (I was told new trucks do that but it doesn’t Reverse gear driving noise fixed (brunch stuck around the caliper)…. AC takes too long to start cooling (I was told new trucks do that but it doesn’t solve my problem)….. electronic parking brake sometimes engages during right turns (computer didn’t show error codes), so not fixed. I had braking issue today, too. I am concerns about that. More
November 03, 2022
Chris was exceptional in his care of my vehicle and listening to my concerns regarding my request. The waiting area is very comfortable and the restrooms are very clean. Not impressed with their car wa listening to my concerns regarding my request. The waiting area is very comfortable and the restrooms are very clean. Not impressed with their car wash. More
November 03, 2022
I have a little mixed feelings. I turned my car in for a regular maintenance and the back direction light on the drivers side wasn't working. And I asked for a special for oil chang I turned my car in for a regular maintenance and the back direction light on the drivers side wasn't working. And I asked for a special for oil change and he added it for 70 $, that's the regular price, no special. My adviser called me and told me they have to order the part, it will come in from Orlando and will be 499 plus tax and if I wanted to leave my car at the dealership. I agreed and left it. The next day he called me in the afternoon, the part is there and when I want to bring the car. I told him it's still there. Somewhat surprised he told me they can't do it that day but on the next. Okay, no big deal. When I picked it up the part they exchanged was not 499 but just 349. Good for me. At least I would have expected the car to be washed or informed they couldn't wash it before the system was down? The day after I picked it up I got a call from the cashier. She is so sorry but charged me the wrong amount and if I couldn't come back to correct that. Of course I did but would have expected better. With the survey I got a second mail with a special for 3 oil changes??? My service adviser was not Christoffer but Scott. More
November 01, 2022
all service reps were kind and professional. the 2 hours and 45 min was kind of long for "express service". However all my needs were met and very satisfied. the 2 hours and 45 min was kind of long for "express service". However all my needs were met and very satisfied. More
November 01, 2022
I have had my new vehicle for less than a year and this is the second time the check engine light has come on. This appointment was also the second time that they scheduled me but could not perform the wor is the second time the check engine light has come on. This appointment was also the second time that they scheduled me but could not perform the work. More
November 01, 2022
Checked for my recall when the shop wasn’t even open due to damage from hurricane to be sure my truck was safe …rebooked appointment for later date and recall was handled to damage from hurricane to be sure my truck was safe …rebooked appointment for later date and recall was handled More
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