Christopher Meagher

Stay away from Heritage Chrysler Dodge in Owings Mills My recent experience purchasing a vehicle from this dealership has been profoundly disappointing. I drove over an hour to visit the dealership Mills My recent experience purchasing a vehicle from this dealership has been profoundly disappointing. I drove over an hour to visit the dealership, where I met Chantal and was shown a 2017 Chevy LT 1500 V8. After conducting a thorough inspection and taking the vehicle for a test drive, I was assured by Gregg and Chris that the faulty side mirrors' blinkers would be repaired. However, the truck was delivered to my residence with the issue unresolved and big dent that had not been disclosed. I refused to accept the vehicle. Chris, the store manager, then contacted me and falsely claimed that the truck's damage had been present at the time of purchase, which was later contradicted by Michael, the GM as well as Gregg and Chantal. The dealership ultimately made the necessary repairs, but neglected to provide the registration for the new tags. Chris's conduct throughout this process has been highly unprofessional. And he is not honest. More

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A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the mome Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything! More

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