Extremely helpful and courteous.
Communication was perfectly clear and he was quite the gentleman. I would highly endorse him.
Communication was perfectly clear and he was quite the gentleman. I would highly endorse him.
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by cshorecottage
Verified Customer
Verified Customer
Sep 29, 2026 -
Sayville Ford responded
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had such a positive experience. Providing clear communication and courteous service is very important to us, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!
Best Regards,
Evelin Fuentes
Customer Relations Manager
Efuentes@fordgiant.com
5686 Sunrise Hwy, Sayville, NY 11782
(631) 699-2032
What a nice and smooth and professional dealership.
The service department was amazing the way they handled everything. Thank you for everything Kenya was great
The service department was amazing the way they handled everything. Thank you for everything Kenya was great
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by amalkasian1000
Verified Customer
Verified Customer
Jul 22, 2026 -
Sayville Ford responded
Thank you so much for your kind words! We're thrilled to hear you had such a smooth and professional experience with our dealership. It's wonderful to know our service department took great care of you, and we'll be sure to share your compliments with Kenya—she'll be happy to hear them! We truly appreciate your business and look forward to serving you again in the future.
Best Regards,
Evelin Fuentes
Customer Relations Manager
Efuentes@fordgiant.com
5686 Sunrise Hwy, Sayville, NY 11782
(631) 699-2032
Great group of guys in both service and sales.
They made the process of trading the truck in and walking out the door with the new one smooth and easy.
They made the process of trading the truck in and walking out the door with the new one smooth and easy.
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by WAGLAX22
Verified Customer
Verified Customer
Jun 28, 2026 -
Sayville Ford responded
Thank you so much for your kind words! We’re thrilled to hear that both our sales and service teams made your trade-in and new vehicle purchase such a smooth and easy experience. We truly appreciate your trust in us and hope you’re enjoying your new truck! If there’s ever anything you need, we’re always here to help. Congratulations, and thank you for choosing us!
Best regards ,
Evelin Fuentes
Customer Relations Manager
(631) 699-2032
The Good: Overall a decent experience with this
dealership, Chris is a no pressure salesman and a pleasure to deal with. I had one issue with some stored DTC's and the service department took care
dealership, Chris is a no pressure salesman and a pleasure to deal with. I had one issue with some stored DTC's and the service department took care of it while I waited.
The not so good: Being totally honest here, tire pressures were not properly set, Spare tire was at 20psi (should be 60psi). I added over a 1/2 gallon of w/w fluid. I'm not really sure when the last oil change was done.
I'm sorry to be picky but I have high standards and whenever I work on a customers car I treat it as if it was my own and that's what I expect of a shop.
As I said before overall a good experience dealing with Saville Ford.
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by mb6467
Verified Customer
Verified Customer
Mar 25, 2026 -
Sayville Ford responded
Thank you for sharing your experience purchasing a used Ford Explorer and for noting Christopher’s no-pressure approach. We’re glad our service team took care of the stored diagnostic codes promptly. We regret the tire pressures and washer fluid weren’t up to standard and will review our processes to ensure better alignment with your expectations.
Christopher was great.
. attentive and personable. Excellent experience from the trade in to the purchace of the new truck..
. attentive and personable. Excellent experience from the trade in to the purchace of the new truck..
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by SCOTTDUNRITEAPPLIANCES
Verified Customer
Verified Customer
Chris was a pleasure to deal with Very helpful And a
nice kind person Thank you
nice kind person Thank you
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by adamjoan16
Verified Customer
Verified Customer
Chris was fantastic and worked with me to get me the
vehicle I wanted and made the process so smooth.
vehicle I wanted and made the process so smooth.
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by elkavanagh
Verified Customer
Verified Customer
Other Employees Tagged:
Christopher Gross
Chris was extremely helpful and got me a fantastic deal
on my 2026 f250. Chris we will definitely be doing business again. Thank you.
Nick G.
on my 2026 f250. Chris we will definitely be doing business again. Thank you.
Nick G.
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by NICK@GOODELMANDEMOLITION.COM
Verified Customer
Verified Customer
Chris Gross was the man.
His knowledge and commitment to customer satisfaction was commendable. I would recommend Chris to anyone
His knowledge and commitment to customer satisfaction was commendable. I would recommend Chris to anyone
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by jondelman
Verified Customer
Verified Customer
Excellent service.
Lisa is great. I was so happy with the service and attentive I am so happy.
Lisa is great. I was so happy with the service and attentive I am so happy.
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by ADRIANANY34
Verified Customer
Verified Customer