Christopher Griffitts

They were so nice and accommodating while I waited for them to service my car and take care of a recall. They told me an hour and it was finished in an hour. them to service my car and take care of a recall. They told me an hour and it was finished in an hour. More

by debkay2472 Verified Customer Verified Customer

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Older car with oil issues Very helpful in all ways Didn’t try to over sell Didn’t try to over sell More

by Muddinjay Verified Customer Verified Customer

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I tried scheduling online for the first time and everything went very smoothly. My advisor was very helpful and knowledgeable. Service was quick as well. Great visit. Would recommend 💯%. everything went very smoothly. My advisor was very helpful and knowledgeable. Service was quick as well. Great visit. Would recommend 💯%. More

by LISA312 Verified Customer Verified Customer

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The people who are working there at Joe Mockin’s are amazing. They are very efficient knowledgeable, friendly courteous, helpful. They make going in for service a joy, not a dread. amazing. They are very efficient knowledgeable, friendly courteous, helpful. They make going in for service a joy, not a dread. More

by Kerby Verified Customer Verified Customer

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It was a very easy experience. Took a little longer than I expected but that’s not really a big deal. Took a little longer than I expected but that’s not really a big deal. More

by Boingbarz Verified Customer Verified Customer

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Joe Machens vw in Columbia, MO is the best place to get your oil changed especially if you own a volkswagon!! it's also the best place for mechanical work or maintenance on your vw also!! it was a little your oil changed especially if you own a volkswagon!! it's also the best place for mechanical work or maintenance on your vw also!! it was a little bit expensive without a warranty, but it's reasonable in cost and they do an excellent job fixing your car. Employees were kind and friendly. there's amenities like free car wash, shuttle bus, sodas, cappuccino,(French vanilla is my favorite!), chips, and you can even sit on a comfortable chair and watch TV or look at magazines!! Their oil change is more high quality than most other places especially if you own a vw and the oil change usually lasts longer, but I will spend a little extra for better performance oil and oil filter that lasts longer and is better for your engine!! Joe Machens vw in Columbia, MO is my first choice to consider when getting my oil changed and service on my vw and I highly recommend this dealership over any other in Mid-Missouri!! I just wished they still made vw Jettas with diesel engines turbo because they are nice to have and are really solid like. you don't have to wait too long to get your car serviced. it's not too crowded. they usually have the parts for your car.(if not, they can order them). you can even check on the status of your automobile on your smartphone!! they will send you a text and you just click the link and there it is!! everything went smoothly, no complaints, it might be a little pricey, but overall it's worth it!! they are honest. no gimmicks. they keep you posted on how much it's going to cost and make sure they get your consent to do the services before they provide them. excellent communications!! excellent dealership!! I highly recommend people to get their Volkswagens serviced at this place!! they do an outstanding job!! More

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work was done in a timely manner and was fairly priced. Will be back for all routine maintenance. Will be back for all routine maintenance. More

by joebillallen Verified Customer Verified Customer

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Straightforward customer care. Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers More

by Brianpetersen173 Verified Customer Verified Customer

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Quick and easy experience Car was in and out and price was fair Service was friendly was fair Service was friendly More

by Alake1212 Verified Customer Verified Customer

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Great service from Volkswagen as always. Timely, fair pricing, friendly advisors, techs, managers, and parts professionals. Timely, fair pricing, friendly advisors, techs, managers, and parts professionals. More

by amylou2804 Verified Customer Verified Customer

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