Christopher Gough | Page 31

The most laid back car purchase I’ve ever made We started our car search with about 5-6 models we were considered. At our stop at Volvo Cars Lisle we were greeted by Chris Gough. We told him what o We started our car search with about 5-6 models we were considered. At our stop at Volvo Cars Lisle we were greeted by Chris Gough. We told him what our plan was and the car we were interested in purchasing. He gave us a quick and general overview and brought an XC40 around to test drive. When we came back he asked for questions from us and answered them. At no time was there an attempt ho hard close or up sell. After visiting other dealers and several days later we decided on the Volvo and returned to purchase the car. Chris was excellent! After getting the transaction started he went into detail about the features of the car and had the car programmed into “Volvo on call” with my preferred settings. Tommy Korallus finished up the sales paperwork in about 5 minutes. The transaction was, for the first time for me, pleasant and easy. From the initial meeting to the purchase a great experience. More

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Chris was great during the process! He was very knowledgeable about the different models and helped find what I was looking for! It was a great experience and would recommend Chris to those in the knowledgeable about the different models and helped find what I was looking for! It was a great experience and would recommend Chris to those in the market for a new car! More

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new vehicle overall good experience ,we have had short inventory list but Chris was able to work in deal with other dealers to get the volvo I wanted overall good experience ,we have had short inventory list but Chris was able to work in deal with other dealers to get the volvo I wanted More

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Easy Transaction Went to Volvo last after looking at about every mid-size SUV . I really liked the style and the driver position comfort. Chris is a good salesperson Went to Volvo last after looking at about every mid-size SUV . I really liked the style and the driver position comfort. Chris is a good salesperson who answered all my questions. More

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Purchased a car from Chris via phone as I was not in state. Because the vehicle was certified and after talking with Chris, I was confident that I was buying a great vehicle. I received the vehicle from state. Because the vehicle was certified and after talking with Chris, I was confident that I was buying a great vehicle. I received the vehicle from the shipper yesterday and when I started it up, the check engine light was on. Very disappointed that I was sold a vehicle with a check engine light on. I took it to my nearby Volvo dealer today and they told me it was the evap purge valve. It was a simple fix but I’m still perplexed at the fact they sold a vehicle to me with the check engine light on. When I talked to Chris he told me, it is a used vehicle so I should expect these types of issues. Although he is correct, should I really expect a check engine light right off the truck, before I even had a chance to drive the car? Disappointing. More

by FALLONTREMBLAY30 Verified Customer Verified Customer

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We couldn’t be happier we selected this Volvo dealership to buy our first car. The employees were very friendly and knowledgeable. The entire experience was very easy. to buy our first car. The employees were very friendly and knowledgeable. The entire experience was very easy. More

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I was in the market for dealers lot car with a few thousand miles in it - and Chris was the definitely the best man for this job! My first stop was Land Rover but after meeting Chris he sold me on a thousand miles in it - and Chris was the definitely the best man for this job! My first stop was Land Rover but after meeting Chris he sold me on a Volvo! He was patient was my tardiness for our appointment and final pick up date. Chris is comfortable confident and was wonderful to work with! For sure the MVP in m book! Thank you Chris and I look forward to enjoying my XC60 for the three year lease term! Regards, Georgia Harrison More

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They did everything in their power to help me out when I was between addresses and had to return my rental car. Chris seriously texted me the information I needed at all hours and was the best sales interac was between addresses and had to return my rental car. Chris seriously texted me the information I needed at all hours and was the best sales interaction I've had. More

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Chris gough Chris was a true pro. He made it easy to business and even when there were issues, he took great care of us. THANKS Chris!! Chris was a true pro. He made it easy to business and even when there were issues, he took great care of us. THANKS Chris!! More

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Pleasant, non-pressured sales experience Chris was an excellent salesperson to work with during the process of buying a new car. We told Chris up front that we were going to evaluate sever Chris was an excellent salesperson to work with during the process of buying a new car. We told Chris up front that we were going to evaluate several different competitors' vehicles including Volvo, and he was both understanding and patient through the process. Additionally, my wife had a stroke several years ago and so took more time than normal in helping to evaluate vehicles, and Chris was very accommodating. We must have made at least four visits to either test drive vehicles or discuss options and prices, and there was never any pressure. When we were ready to make a purchase, we got a fair trade-in and a fair deal up front - without having to haggle with a sales manager. He even came out to our house several days after the purchase to help us personalize all the set up options. Overall working with Chris was a very pleasant purchase experience and one of the reasons we chose the Volvo XC60 over several competitors' models. More

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