Christopher Collyer
Christopher Collyer at Southwest Kia of Rockwall

Christopher Collyer

Finance

Southwest Kia of Rockwall

1790 I-30 Frontage Rd
Rockwall, TX 75087

4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Christopher Collyer

November 04, 2024

Dealership Rating
Employee Rating

Great salesman and finance man. Both were very nice and friendly. Would definitely recommend to others More

by kdmitchell0804
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Southwest Kia of Rockwall responded

We're delighted to hear that our team at Rockwall Kia provided you with such a positive experience! Thank you for recommending us, and we look forward to assisting more wonderful customers like yourself.

October 27, 2024

Dealership Rating
Employee Rating

Rockwall Kia provided a professional, friendly experience with attentive staff, transparent communication, and reliable service throughout. More

by alexander2262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hatfield

Oct 28, 2024

Southwest Kia of Rockwall responded

Alexander, we're delighted to hear that you had a positive experience with our team at Rockwall Kia. Thank you for the kind words and support!

October 06, 2024

Dealership Rating
Employee Rating

Our sales guy Paulo Torres was amazing! He was very patient with my wife and let her test drive almost ever kind of vehicle on the lot, new and used lol. When she finally made up her mind P More

by Twt7575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulo Torres

Oct 07, 2024

Southwest Kia of Rockwall responded

Thank you for sharing your experience with us at Rockwall Kia! We're delighted to hear that Paulo and Chris provided such excellent service, making the process smooth and transparent. We appreciate your recommendation and look forward to welcoming you back in the future!

August 27, 2024

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Employee Rating

Christopher Collyer finance manager crook better check your paperwork good before you sign lot of hidden costs then won't return your call after you make final deal dealership just not good crooked More

by Bcotten47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ethan Hatfield

Aug 28, 2024

Southwest Kia of Rockwall responded

This feedback is very concerning to receive. We strive for transparency and integrity in all our dealings, so it's disappointing to hear about your experience. Please reach out directly so we can address these issues and assist you further. Thank you Alex Reese General Sales Manager alexanderreese@lithia.com

Aug 29, 2024

Southwest Kia of Rockwall responded

Thank you for your follow-up. I want to assure you that we are committed to providing fully transparent sales transactions. We believe in clear communication and ensuring that all aspects of the deal are fully understood before anything is finalized. I apologize if there was any confusion or misunderstanding regarding your contract. Please reach out to me directly at your earliest convenience so that we can discuss this matter in detail and work towards a resolution. Your satisfaction is important to us, and we are here to assist you. Best regards, Alex Reese General Sales Manager alexanderreese@lithia.com

Aug 28, 2024

Bcotten47 responded

If it's truly concerning to you then why not take off the contract the three items that were snuck in there and sell me the vehicle for what it listed at not $7,000 more

Sep 06, 2024

Bcotten47 responded

That's what I thought no response and won't call me back knew you were just putting on a show. If anyone else has had this happen to them please respond to this message I need three people that this happened to you from this dealership.

August 25, 2024

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Employee Rating

Absolutely the best sales and service around. I will purchase from southwest kia again! Thank you More

by tinantexas01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Southwest Kia of Rockwall responded

Tina, thank you for the fantastic review! We’re thrilled to hear that you had the best sales and service experience with us and that you plan to purchase from Rockwall Kia again. We appreciate your support and look forward to assisting you next time at Rockwall Kia!

July 22, 2024

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Dealership was very knowledgeable about what cars were in stock & found exactly what I wanted. Bailey & Marcus know everything about KIAS More

by terrieburson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

Southwest Kia of Rockwall responded

We're glad to hear Bailey and Marcus were able to help you find exactly what you wanted at Rockwall Kia! Thank you for the great feedback!

June 19, 2024

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Employee Rating

I had a wonderful experience I will recommend this dealership to any one I was able to test drive my vehicle More

by Yardandg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

Southwest Kia of Rockwall responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Rockwall Kia. It's fantastic that you were able to test drive your vehicle and feel confident in your choice. Your recommendation means a lot to our team. We look forward to serving you again in the future. Safe travels!

June 09, 2024

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Employee Rating

Queens was amazing! She was so helpful and charming it was a great experience because of her!!! We will definitely be back! Thank you to the whole team! More

by Acjcougar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Southwest Kia of Rockwall responded

We're delighted to hear that Queens made your experience at Southwest Kia of Rockwall so enjoyable! Thank you for the kind words and we look forward to welcoming you back in the future!

May 15, 2024

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Employee Rating

Went to purchase my vehicle off the lease, which I anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. More

by Hakarri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Southwest Kia of Rockwall responded

We're delighted to know that Ross made your lease buyout process a breeze at Southwest Kia of Rockwall. Thank you for sharing your experience with us!

May 15, 2024

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Employee Rating

I had a great experience at the dealership. So kind and helpful! I liked that they were open and transparent about the whole process. More

by Kristie.orr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Southwest Kia of Rockwall responded

Kristie, we're glad to know you had a great experience at Southwest Kia of Rockwall. We always aim for transparency and kindness in our process. Thank you for your review!

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