Christopher Castro

I recently bought a car from Rakib at Koeppel Mazda and the experience was excellent. He was friendly, knowledgeable, and made the process easy. Rakib listened to what I needed, answered all my questions, the experience was excellent. He was friendly, knowledgeable, and made the process easy. Rakib listened to what I needed, answered all my questions, and helped me close the deal smoothly. I highly recommend him if you're looking for a hassle-free car buying experience. More

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VIP service My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole s My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole staff worked together to complete everything needed effortlessly. This is our new place for leasing. Best car dealership in NY More

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3rd Mazda First of all lets start out with how great the new place looks! Everyone treated my wife and I as if we were family and not just the next customer loo First of all lets start out with how great the new place looks! Everyone treated my wife and I as if we were family and not just the next customer looking for a new car. I have been treated with such care in the service department. Special thanks to Aubrey, Cassandra and Carlos. I was introduce with my 3rd Mazda from Saiful and Miguel took the time to take us for a test drive. Also, thanks to Castro for helping us with the paperwork. Finally, Saiful, you made my experience with Mazda a great one. I drive by all the other dealerships to come to yours because you have treated my family as if we are part of your family and not just a random customer. For this I am very grateful!!! Looking forward in seeing you and the Mazda team in the near future! Thanks again!!! More

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Transparency and Integrity Sold Me After going to about 10 different new car dealers for a used car, both in long island and the 5 boros, I finally made it to Koeppel Mazda and my famil After going to about 10 different new car dealers for a used car, both in long island and the 5 boros, I finally made it to Koeppel Mazda and my family was happier for it. With the other dealers with were hit with hidden fees, we were told the internet prices were wrong and we we were told they had the car we wanted to see only to make the trip and find out the car wasnt there. With Koeppel and the salesman Chris they had the car we wanted and were able to look at any car without pressure. There were also no hidden fees or surprises and we were able to come to an agreement on a price. In the end Chris made the experience a pleasure and when we are in the market for another car we know where to go. Thanks Koeppel and thanks Chris More

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MY PERSONAL EXPERIENCE AT KOEPPEL MAZDA It was a Sunday afternoon, I decided to stop by Koeppel Mazda just to browse around at the use cars. I did not wish to be pressure by a sales, nor sol It was a Sunday afternoon, I decided to stop by Koeppel Mazda just to browse around at the use cars. I did not wish to be pressure by a sales, nor sold on all the bells and whistle on the late models. I had a price in my head and the type of car I was looking for. Mr. Castro was extremely helpful by allowing me to ask the questions specific to my needs. No salesmanship, no pitches, no pressure. I sa what I was looking for at the price that was fair and purchase the vehicle. Every car dealer should be like Chris Castro,met the consumer where their at, don't be overbearing and push what you want out the lot on the buyer. I am a very happy owner of a Mazda CX5 THANKS TO Christopher CASTRO SKILLS AS A HONEST SALES PERSON..KOEPPLE MAZDA, YOU BETTER KEEP HIM, HE IS WORTH HIS WEIGHT IN GOLD. More

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Very low pressure and highly customer oriented! Special thanks to Christopher Castro who made my 2nd car buying experience informative and did a great job accomidating for my needs on my new vehicle Special thanks to Christopher Castro who made my 2nd car buying experience informative and did a great job accomidating for my needs on my new vehicle. I will always keep this place in mind! More

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Great service from Chris Castro at Koeppel Mazda We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable abo We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable about the car and was able to secure the Mazda we wanted. We agreed on a price that was hassle free, and he walked me through all the new specs on the auto. A big thumbs up for Chris and Koeppel Mazda! More

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Great Experience My wife and I walked into Koeppel Mazda just to browse around and immediately Chris greeted us and offered his assistance. My previous lease (Nissan My wife and I walked into Koeppel Mazda just to browse around and immediately Chris greeted us and offered his assistance. My previous lease (Nissan Rogue) wasn't up till January 2019 so basically I was just trying to get some numbers. With my past experiences with other dealerships, a salesman will usually brush me off because they know that to make a sale with me is slim to none. However, Chris was not like the other salesmen I had met, he continue to offer his help without being pushy. To make a very long story short, we ended up leasing a vehicle from Chris. He gave me a number and I could have used that number by going to another dealership but Chris was such a gentleman I didn't feel right doing that. Therefore, we walked out with a new vehicle the next day. Great job Chris and thank you! More

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Great experience Koeppel Mazda was the first dealership we came to to look at SUVs. Chris introduced himself to us and gave us the tour of the CPO CX-5 options on the Koeppel Mazda was the first dealership we came to to look at SUVs. Chris introduced himself to us and gave us the tour of the CPO CX-5 options on the lot. We took one that interested us out for a test drive, thanked Chris, and continued with our search. Over the next 2 weeks, we visited 4 other dealerships, looking at other CX-5s, a CRV, and a Rogue. During those 2 weeks, he followed up with us via email and was available to answer any questions we had without pressuring us in any way. After settling on the CX-5 as our new car, we found that no other dealership was able to match the internet deal price point and warranty protection that Chris and Koeppel were able to offer. We returned to Koeppel and asked for Chris again so that we could finalize our negotiation. We took the CX-5 out for a final test drive, closed our negotiation with Chris that day, and we were able to pick up our car the next weekend. Chris was professional, engaging, and knowledgeable. At no time over the 2-3 week shopping/purchasing experience did we feel rushed, hassled, pressured, or uncomfortable by/with Chris. We plan to have this car for 10 years, but they will certainly be worthy of consideration for our next purchase. The available ice cream was a nice touch on those hot days! More

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Great experience Everyone at Koeppel Mazda was knowledgeable and accommodating. I left feeling great about my new Mazda CX-5. The staff and management have checked in Everyone at Koeppel Mazda was knowledgeable and accommodating. I left feeling great about my new Mazda CX-5. The staff and management have checked in with a few times since my purchase to see if I had any questions. Great customer service, I highly reccomend More

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