Christopher "CP" Slicker | Page 3

This my second visit to Schaller for service and my impression is getting worse. Both times I've arrived for service I'm guided into the receiving bay and then, not acknowledged. I sit in my car and pe impression is getting worse. Both times I've arrived for service I'm guided into the receiving bay and then, not acknowledged. I sit in my car and people look at me or I get out of the car and conversations just happen around me. I'm not expecting much, just someone to say we'll be right with you. This visit I needed an oil change and I had a repeated issue of a small leak in one of my tires. I asked for that to be checked again. I also asked if they could just look at the passenger side dash and glove compartment because I was hearing something loose. The person that took down my items said that would be an additional $230.00. I said forget it, I can buy a new tire for less. Thankfully a manager heard me upset with the charge and after explaining that my Accord was purchased in October and Pre-Owned he said they would check the tire and noise at no additional charge. Once they were done I had to remind the tech to check the noise I was hearing from the passenger side. When the service rep came back with the news about the noise he said it was the connection of the rearview mirror to the windshield. This he said would be $40 to replace. I told him no. When I got into my car to leave I could see the loose plastic around the mirror. I pushed it toward the windshield and it clicked into place. Now if that piece costs $40, no problem, but the price isn't what upset me. What I continue to be upset about that the tech. professional didn't even try that. If I could fix it in 2 seconds so could the tech. This consistent lack of customer care is the reason I will not be returning to Schaller for service. More

by bmackay1 Verified Customer Verified Customer

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Great dealership! I have bought several vehicles from Schaller Honda. Great service department. Salesman have always been great for taking care of my needs. I have bought several vehicles from Schaller Honda. Great service department. Salesman have always been great for taking care of my needs. More

by dajuddjr13 Verified Customer Verified Customer

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Not bad all went well. I was able to go home in a safely time. I was able to go home in a safely time. More

by jose.vigo6374 Verified Customer Verified Customer

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Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his professionalism and expertise. He is nice to everyone. There were others involved but I did not take their names. The on line review required me to rate other people I do not know and did not work with. Because of the great experience I gave them all a five star review however I cannot honestly say i worked with any of them. I do not understand by the review is requiring me to write, it just says keep going! More

by MNAGY1 Verified Customer Verified Customer

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Nice muy buen servicio y atenciones en todos los servicios atenciones al cliente bien 🙏lo recomiendo servicios atenciones al cliente bien 🙏lo recomiendo More

by franklindj8 Verified Customer Verified Customer

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Excellent service. Technicians ate very detailed. Service management have great personal and soft skills. Always a great experience working with Schaller service. Sinc Technicians ate very detailed. Service management have great personal and soft skills. Always a great experience working with Schaller service. Sincerely, Vin Pagliuca More

by Vinnie P. Verified Customer Verified Customer

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When you come in on time for your 9:00 am appointment you still have to wait like 10-20 minutes till someone approaches your car and asks you, Do you have an appointment? you still have to wait like 10-20 minutes till someone approaches your car and asks you, Do you have an appointment? More

by cchuquizuta Verified Customer Verified Customer

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The gentleman who took my car in was really nice. Strange how both expensive services came up at same time along with oil change. He gave me $30 offs. $504 dollars which means I don’t have money for Strange how both expensive services came up at same time along with oil change. He gave me $30 offs. $504 dollars which means I don’t have money for my car taxes. More

by dmantok Verified Customer Verified Customer

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Dylan was a wonderful service advisor, he help understand what to do and not to on my car. what to do and not to on my car. More

by lcaraballo24 Verified Customer Verified Customer

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The service it was outstanding! ! Very professional! Always great service. Happy that we purchase and get service with you guys!! ! Very professional! Always great service. Happy that we purchase and get service with you guys!! More

by dpremto Verified Customer Verified Customer

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