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Christine Griswold
Christine Griswold at INFINITI Of Orland Park
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Christine Griswold

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.6
55 Reviews
4.6

55 Reviews

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55 Reviews of Christine Griswold

March 25, 2025

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It seems that the service department overbooks. It took over 3 hours to just get an oil change & a car wash. I had an appointment & arrived 15 mins early. I set so long I. Had to inquires when my c More

by CATHY.DORSEY
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 26, 2025

INFINITI Of Orland Park responded

Hi CATHY.DORSEY, we apologize for any inconvenience and excessive wait time during your recent Service visit. We strive to provide excellent, timely service and will share your feedback for improvement. Should you like to discuss further, please contact our Service Manager, Austin Polcyn at 708-942-7560 or austinpolcyn@zeigler.com Kind Regards, INFINITI of Orland Park

March 20, 2025

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Christine Griswold is about handling business and a woman of her word and I BEYOND appreciate that! She a very STRONG reason as to why I still come there. The young lady that checked me out was very pati More

by EJSLATO
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Service Time
Recommend Dealer
Yes
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Mar 26, 2025

INFINITI Of Orland Park responded

Hi EJSLATO, thank you for your kind words about Christine and our staff and for taking the time to share. We appreciate your business and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 12, 2025

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Clean, friendly people, knowledgeable staff , nice refreshments while waiting.. waiting area was very nice. Thanks More

by LEWIS.RUBYE
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Recommend Dealer
Yes
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Mar 13, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you enjoyed our clean facility, friendly and knowledgeable staff, and the refreshments while you waited. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Or Orland Park

March 05, 2025

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The service was quick and complete. The dealership was clean and offered coffee and tea. I was pleased with the service More

by PEACH2102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

INFINITI Of Orland Park responded

Thank you for your kind feedback! We're happy to hear that the service was quick and complete, and that you enjoyed the clean dealership along with the coffee and tea. We strive to provide a comfortable and efficient experience for our customers. We appreciate your business and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

March 04, 2025

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The fact that I got in right on time for my reservation was great. My attendant was great. Everything was great. But it was very, very weird that the day afterwards I got a phone call from someone and i More

by SHELLE0416
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad to hear that everything went smoothly with your appointment and that your attendant was great. We apologize for the confusion regarding the follow-up call. That definitely wasn’t the experience we intended to provide. We’ll look into this to ensure such mix-ups don’t happen in the future. We appreciate your understanding and hope to continue providing you with excellent service moving forward! Best Wishes, INFINITI Of Orland Park

February 22, 2025

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Installation of remote starter was done in 1 hour and was fantastic. I was very pleased. More

by SCLOU37
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, Fares Yasin , Frank Popo

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Feb 27, 2025

INFINITI Of Orland Park responded

Thank you for your review! We're glad to hear that your remote starter installation was completed quickly and to your satisfaction. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 19, 2025

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Excellent service. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. More

by DOLLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Feb 19, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 16, 2025

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My Service Advisor was very pleasant and knowledgeable and was able together my vehicle serviced quickly. More

by EDOLIVER70
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison

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Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your great review! We're happy to hear that your Service Advisor was pleasant, knowledgeable, and able to get your vehicle serviced quickly. We appreciate your support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

February 16, 2025

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Excellent service everyone was very courteous professional and attentive. The customer service was excellent and outstanding. More

by TSTEPHENS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

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The dealership and the workers are always amazing. Kerrie is a gem to your company. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton , The tech who worked on my vehicle on 1/23/25

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Feb 12, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Kerrie made such a positive impression on you. We'll be sure to pass along your compliment to her. We're grateful for your continued support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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