Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.6
65 Reviews
4.6

65 Reviews

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65 Reviews of Christine Griswold

June 30, 2025

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Employee Rating

The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 21, 2025

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I just love them way they took care of my car and offered me rides to get my children if needed. More

by JALESSAPOWELL
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

Jun 23, 2025

INFINITI Of Orland Park responded

Thank you so much for the kind words! We're happy to hear you felt well taken care of and supported — especially when it came to helping with your children. That’s the level of care we strive for! Best wishes, INFINITI Of Orland Park

June 16, 2025

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Provided professional services and assisted with patient and care would recommend dealership to family and friends to purchase a vehicle More

by newcargal
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Recommend Dealer
Yes
Jun 16, 2025

INFINITI Of Orland Park responded

Thank you for the kind words and recommendation! We're so glad to hear you received professional, patient, and caring service during your visit. It means a lot to know you’d refer your family and friends — that’s the highest compliment we can receive. We look forward to welcoming you and your loved ones in the future! Best Wishes, INFINITI Of Orland Park

May 19, 2025

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My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 16, 2025

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The technican that did my oil change failed to secure the cover under my engine my wife drove the car home. The noise was very scared. Thanks to Christine for her help She sent a technican to my house and h More

by Dale
Workmanship
Recommend Dealer
Yes
May 20, 2025

INFINITI Of Orland Park responded

Thank you for your feedback and the 4-star review. We apologize for the inconvenience caused, and we’re glad Christine was able to step in quickly and resolve the issue. Her dedication to customer care truly shows, and we appreciate your understanding. We look forward to providing you with a smooth and positive experience at your next visit. Best Wishes, INFINITI Of Orland Park

May 15, 2025

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Christine has been wonderful ever since I’ve been coming to the dealership she’s helpful and outgoing to make sure her customers are very satisfied and for that I’m grateful for that More

by HUSAYN.LAWAL
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Recommend Dealer
Yes
May 20, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Christine has consistently provided you with such helpful and attentive service. Her dedication to customer satisfaction truly makes a difference, and we’re grateful to have her on our team. We appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 14, 2025

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The Service Department is really good! I had my vehicle in for an oil change and they do the overall inspection to notify me of anything else that is needed to keep my 2021 QX80 running i More

by marymachart
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton

May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great review! We're glad to hear our service team is helping keep your QX80 in top shape. Christine and Mike will be thrilled to know they made a positive impact. We appreciate your trust and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 07, 2025

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Latoya was amazing in up front with you about what’s going on with your vehicle More

by CALISARAGGS
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Recommend Dealer
Yes
May 08, 2025

INFINITI Of Orland Park responded

Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park

May 04, 2025

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She was rude and they didn’t want to check my breaks made it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what the More

by SHANELLEALLEN2
Service Price Transparency
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Recommend Dealer
No
May 06, 2025

INFINITI Of Orland Park responded

SHANELLEALLEN2, thank you for taking the time to share your feedback. We are sorry to learn about the lack of courtesy or any issue you experienced from any of our staff members. We're glad to hear the problem was fixed. We strive for excellent customer service across all departments and will address this issue internally. Thank you for bringing it to our attention and for your business. Kind regards, INFINITI of Orland Park

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