Christina Randall

The service took longer than promised and when it was all said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at t said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at the time of check in, that the one tire had a slow leak. We had purchased the protection plan that covered the tires. Inspections were due this month so I combined the visit. When I finally got the call that the inspection was done, they told me I need a new tire to complete the inspection. I then had to remind them that tires were covered. That took more time. Still waiting, I finally started walking around again when I saw my car parked in the parking lot, done. I had to go and find out what was going on. More paperwork and more waiting. I am not certain how long my car had been parked out in the lot finished, but the staff knew I was waiting there and should have been notified sooner. Very frustrating. More

by CANVOLFAN Verified Customer Verified Customer

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Still waiting for my parts. Can’t say anything until then, i will keep my comments to myself.yhanks Can’t say anything until then, i will keep my comments to myself.yhanks More

by CHEFCLARKE2000 Verified Customer Verified Customer

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Great service. Time and cost all same as what they told me. Comfortable waiting area Time and cost all same as what they told me. Comfortable waiting area More

by MOJELIC Verified Customer Verified Customer

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They were very nice and fast. They were extremely efficient. And I would highly recommend. They were extremely efficient. And I would highly recommend. More

by ADEBARBERIE Verified Customer Verified Customer

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I am very satisfied with the customer service and The waiting room is clean and comfortable! waiting room is clean and comfortable! More

by RASHIDPARKS Verified Customer Verified Customer

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They are very helpful ! And good service! Especially with something you don’t understand! Try to make easy, Definitely recommend . And good service! Especially with something you don’t understand! Try to make easy, Definitely recommend . More

by MANUELTITO21 Verified Customer Verified Customer

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Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926 Verified Customer Verified Customer

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Always great working with Jack, Christina and all the staff at Conicelli Springfield. Great and timely service. Always appreciated! staff at Conicelli Springfield. Great and timely service. Always appreciated! More

by VINCE F Verified Customer Verified Customer

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I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127 Verified Customer Verified Customer

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Christina is the best. She is knowledgeable and very efficient. I always hope I get her when I go for service. She is knowledgeable and very efficient. I always hope I get her when I go for service. More

by DMG6594 Verified Customer Verified Customer

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