Christina Randall
Christina Randall at Conicelli Toyota of Springfield

Christina Randall

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

4.6
259 Reviews
4.6

259 Reviews

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259 Reviews of Christina Randall

January 19, 2025

Dealership Rating
Employee Rating

The best. Chistina always takes good care of me. Thank you for your extreme dedication More

by ND15
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 20, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota of Springfield and our service center. We appreciate your business. Paula d., Customer Relations

January 18, 2025

Dealership Rating
Employee Rating

Extremely friendly, knowledgeable, compassionate and professional would glasly schedule with Christina again! I would recommend greater transparency on wait times. A customer shouldn’t go without an upd More

by wylie481
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Mays

Jan 20, 2025

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with Conicelli Toyota of Springfield. I shared your concerns with our service manager Jack DePre asking him to review and look into this. We look forward to assisting you in the future. Paula d., Customer Relations

January 09, 2025

Dealership Rating
Employee Rating

Friendly atmosphere, comfortable waiting area, timing good , prompt upon arrival, easy in and out service More

by SMCARBONARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Conicelli Toyota of Springfield responded

Thanks for this five star review. We appreciate you choosing our dealership service center to maintain your vehicle's performance. Paula d., Customer Relations

January 09, 2025

Dealership Rating
Employee Rating

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Conicelli Toyota of Springfield responded

Thanks so much for servicing your vehicle with our Toyota dealership. We appreciate the kind words and your business! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

I came in for a regular oil change and check for my 2021 RAV4, which I purchased pre-owed from Conicelli Toyota in July, 2024. There was also a slow tire leak. All the service was done well and quickly, b More

by CEVERBA1
Recommend Dealer
Yes
Jan 06, 2025

Conicelli Toyota of Springfield responded

Thanks so much for this four star review. We appreciate your business and happy to hear that we were able to walk you through an easy procedure! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating; however, did you contact Service again regarding how loud your vehicle is? I would suggest calling in to discuss this with one of our managers. Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

Worked out great. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership service center to maintain your vehicle's performance! Paula d., Customer Relations

January 02, 2025

Dealership Rating
Employee Rating

courteous, no-nonsense, quick, efficient; explained clearly, finished repairs earlier than expected; all in all; a satisfactory experience More

by FEATHERLIGHT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coffin

Jan 06, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance. Paula d., Customer Relations

December 29, 2024

Dealership Rating
Employee Rating

The dealer did not have our appointment in their system, resulting in extra wait time. More

by angela38
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Conicelli Toyota of Springfield responded

Your concerns were sent to our service manager Jack DePre. I am sure someone will be reaching out to assist you. Paula d., Customer Relations

December 26, 2024

Dealership Rating
Employee Rating

quick with excellent expertise. Pleasant, and finding 15 words is difficult when the service was just right More

by ttreadwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it. Paula d., Customer Relations

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