Christian Medina
Christian Medina at Bob Rohrman Schaumburg Kia

Christian Medina | Page 15

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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rated
203 Reviews

Hometown: Chicago How Long Employed at Schaumburg Kia: 2 Years 4 Months How Long in Car Business: 5 years Hobbies: Sports/Play games Favorite Vehicle: Nissan GTR Favorite Food: Seafood Favorite Song: Have many different fav songs Favorite Movie: Marvel Movies Favorite Vacation Spot: Las Vegas

not yet
rated

203 Reviews

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203 Reviews of Christian Medina

August 21, 2021

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Employee Rating

The service department is more interested in serving the customer, making your experience a pleasant one.I would strongly recommend bob rohrman for your next car purchase More

by SARA3676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez, Kamarie Jones , Mark Anderson, Juliet Kuzma, Matthew Pavone

Aug 23, 2021

Bob Rohrman Schaumburg Kia responded

Your recommendation means a lot to us, Sara! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. We wish you safe travels until we see you next!

August 19, 2021

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Christian was very helpful and had great customer service. As long as I remain in Illinois I will be bringing my car back here for oil changes etc….. More

by REGINACOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for Christian and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 19, 2021

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Employee Rating

Promising. They stuck to the schedule and kept me updated throughout the entire day. Also, they let me do a quick test drive with little hassle. More

by DANIEL.DP.PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

August 18, 2021

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I waited for about 3 hours for them to tell me that they couldn’t do anything. I also had to return that same day because my check engine light started blinking. And had to leave my car there over night, fa More

by JADAGRANT460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 08, 2021

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 05, 2021

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Employee Rating

Christian was very helpful and concerned about my car needs . He explained everything that was done too my car . I appreciate the wonderful customer service . More

by Latrice58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Bob Rohrman Schaumburg Kia responded

Latrice - thank you for the lovely feedback. We're glad to hear that Christian and the Bob Rohrman Schaumburg Kia team took such great care of you and your car! Come back again next time!

August 02, 2021

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Employee Rating

Best service department in Illinois. I drive 65 miles, even though I could go to the Kia service department 25 miles from home. because I know my vehicles needs will be met and or succeeded by the team at More

by AIRRI.SPEARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark the Service Department supervisor. 5 stars.

Aug 02, 2021

Bob Rohrman Schaumburg Kia responded

Airri, Thank you for your business and this review. We're happy to hear Mark and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 22, 2021

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Employee Rating

It was the best dealer I have ever been to. I cherished the experience and can not wait to go again. I would recommend all of my closest friends, family and acquaintances to go and buy new and used cars at More

by ACOMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez, Tiffany Tremmel, Kamarie Jones, Daina Barthel , Allison Bijan, Steve Heinze, Juliet Kuzma, Tyler Larson, James Meiners

Jul 23, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to seeing you again!

July 21, 2021

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Employee Rating

Thank you for your time and service T and I dig our new car . We have been little customers and always will. Sincerely Layton B. T Soristo More

by DNAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel, Kamarie Jones

Jul 21, 2021

Bob Rohrman Schaumburg Kia responded

Hi Layton, thank you so much for leaving us a 5 star review! Nothing pleases us more than hearing that you and T are digging your new car! Your loyalty means a great deal to us and we look very forward to your next visit to Bob Rohrman Schaumburg Kia. Take care!

July 15, 2021

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Employee Rating

Only reason I didn’t give five stars is because initially the problem wasn’t solved and I had to come back to get it fixed. Otherwise it was great. More

by r.doti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

July 12, 2021

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Employee Rating

When making the appointment online I did not get a confirmation. Called in to confirm and person who answers he phone at service was not friendly. Service great once I dropped the car And upon picking More

by Everaldo Ferreyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Bob Rohrman Schaumburg Kia responded

Thank you, Everaldo, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

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