Thanks for fast service and flexible schedule. Highly
recommend this location. The stuff are attentive and polite.
recommend this location. The stuff are attentive and polite.
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by Veronika
Verified Customer
Verified Customer
Sep 21, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for your very kind review, Veronika. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.
One of the best experiences I have encountered at a
dealership, I will be back!
dealership, I will be back!
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by hollicolleencurtis
Verified Customer
Verified Customer
Sep 20, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.
Very good people, very great service. I would recommend
anyone to Kia. The customer service was great
anyone to Kia. The customer service was great
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by AMSCAS855
Verified Customer
Verified Customer
Other Employees Tagged:
CHRISTIAN
Sep 20, 2021 -
Bob Rohrman Schaumburg Kia responded
We appreciate the recommendation and kind words! From everyone here at Bob Rohrman Schaumburg Kia, thank you for your business and support!
Lovely staff that always truly cares about the customers!
My service was done in a timely manner!
My service was done in a timely manner!
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by baileymicaela1
Verified Customer
Verified Customer
Sep 20, 2021 -
Bob Rohrman Schaumburg Kia responded
We love to see a five-star review! Thank you for taking the time to recommend Bob Rohrman Schaumburg Kia. We look forward to seeing you again soon!
I took my car in for a recall service. They stated that
it was going to be checked first and if parts needed to be ordered I would have to come back. Luckily they had the parts in stock and what was suppos
it was going to be checked first and if parts needed to be ordered I would have to come back. Luckily they had the parts in stock and what was supposed to be an hour long service was done in 20 minutes. I went to grab something to eat and the service clerk offered me a ride which was nice of him then offered to pick me up when he called to notify me that they were done early. For check out all I did was give 1 signature and I was done.
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by JUMEN
Verified Customer
Verified Customer
Sep 20, 2021 -
Bob Rohrman Schaumburg Kia responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!
Great service! Everyone worked as a team to make sure
that we got the car we wanted at the price we wanted. Thanks, Kamarie, Anthony, Norma for the great job on the sales floor, and Christian in service
that we got the car we wanted at the price we wanted. Thanks, Kamarie, Anthony, Norma for the great job on the sales floor, and Christian in service who always takes great care of our vehicles! Rickey Perez, your staff is awesome!
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by DIMARIE5657
Verified Customer
Verified Customer
Sep 17, 2021 -
Bob Rohrman Schaumburg Kia responded
Congratulations on your new car! We are thrilled that our team made the purchase process so positive and successful. Thank you from all of us at Bob Rohrman Schaumburg Kia!
Christian attended me as soon as I entered and did point
out the safety issues with vehicle.
This shows how much he cares for his customers safety.
out the safety issues with vehicle.
This shows how much he cares for his customers safety.
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by RAVI
Verified Customer
Verified Customer
Sep 14, 2021 -
Bob Rohrman Schaumburg Kia responded
Thanks for stopping by to review Bob Rohrman Schaumburg Kia. It is great to hear that Christian was so helpful during your visit and we look forward to taking care of you next time!
Super helpful and responsive when we needed to quickly
replace a tire. Debra and Christian in the Service Dept were amazing to work with!! Made a stressful moment less stressful.
replace a tire. Debra and Christian in the Service Dept were amazing to work with!! Made a stressful moment less stressful.
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by LAUREL.ASHBROOK
Verified Customer
Verified Customer
Other Employees Tagged:
Debra
Sep 07, 2021 -
Bob Rohrman Schaumburg Kia responded
Laurel, Thanks for sharing your thoughts about your service experience working with Christian and Debra here at Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!
Fast and friendly service. All steps are explained and
agreed upon before any work is done. Got my car back at the promised time and nothing to complain about.
agreed upon before any work is done. Got my car back at the promised time and nothing to complain about.
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by dallco
Verified Customer
Verified Customer
Other Employees Tagged:
James Meiners
Aug 27, 2021 -
Bob Rohrman Schaumburg Kia responded
Thanks for taking the time to review Bob Rohrman Schaumburg Kia. We're happy that our team had great communication and that you were back on the roads quickly.
Attentive service and acknowledged they forgot to wash
the car and did it promptly. I did. It even say anything noting how busy they were
the car and did it promptly. I did. It even say anything noting how busy they were
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by Peggyhorwatth
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Pavone
Aug 24, 2021 -
Bob Rohrman Schaumburg Kia responded
We are happy to hear that our team addressed your concerns and made sure you left as a happy customer! Thank you for choosing Bob Rohrman Schaumburg Kia and for taking the time to leave us a review. We hope to welcome you back for your future service needs!