Christian Medina
Christian Medina at Bob Rohrman Schaumburg Kia

Christian Medina | Page 12

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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rated
203 Reviews

Hometown: Chicago How Long Employed at Schaumburg Kia: 2 Years 4 Months How Long in Car Business: 5 years Hobbies: Sports/Play games Favorite Vehicle: Nissan GTR Favorite Food: Seafood Favorite Song: Have many different fav songs Favorite Movie: Marvel Movies Favorite Vacation Spot: Las Vegas

not yet
rated

203 Reviews

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203 Reviews of Christian Medina

November 08, 2021

Dealership Rating
Employee Rating

I have been coming to this dealer to service my cars. Each tome I have had a great experience. The staff goes above and beyond providing service. I don’t trust anyone else to care of my cars. More

by Mercyd21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for trusting our team with your business! We love to read a five-star review for Bob Rohrman Schaumburg Kia, and your kind words made our day. Thanks again, and we'll see you next time!

November 05, 2021

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Employee Rating

Wonderful customer service, and very knowledgeable mechanics. They handled the recall in less time than other dealerships More

by SANDYSTOTT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

November 04, 2021

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Employee Rating

The people in service are great … friendly yet professional … they have taken great care of my car. More

by FRANKIEJANE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamarie Jones, Daina Barthel , Anthony Longobardi, Filipino, issac

Nov 04, 2021

Bob Rohrman Schaumburg Kia responded

Thanks for leaving Bob Rohrman Schaumburg Kia with your five-star review! Our team is happy to hear we can provide you with friendly and accommodating service!

November 03, 2021

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Employee Rating

Very helpful aaaaaaaaa bbbbbbb ccccccc ddddddd eeeeeee ffffff ggggg hhhhh iiiii jjjjjj kkkkk lllll mmm More

by RARNOLD54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Bob Rohrman Schaumburg Kia responded

All of us at Bob Rohrman Schaumburg Kia appreciate your five stars! Thanks for being a great customer and we hope to see you next time. Take care!

November 01, 2021

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Employee Rating

Christian took great care with getting my car in and serviced in great timing. Great dealership and will return for all service on my vehicle. More

by Lei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Bob Rohrman Schaumburg Kia responded

Thanks for giving Christian such a great shoutout! We are more than happy to hear he went out of his way to provide a seamless service experience. Please let us know if there is anything else the Bob Rohrman Schaumburg Kia team can help you with. Take care!

October 18, 2021

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Employee Rating

This was my first time servicing my new vehicle. Christian did a great job making a good first impression. He was knowledgeable and helpful through the whole process More

by S.perez_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

October 18, 2021

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Employee Rating

Christian Medina went above and beyond in making sure timing of repair accomodated my schedule, the correct part was ordered and my car functioned to my satisfaction. He provided a level of service that More

by SPIRO.MAROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Bob Rohrman Schaumburg Kia responded

We strive to make the service experience easy and efficient for our guests and it is gratifying that we hit the mark. Thank you for choosing Bob Rohrman Schaumburg Kia and for mentioning the help you received from Christian. We hope to see you again!

October 15, 2021

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Employee Rating

Courteous service. Did not have to wait long and was kept informed the entire time More

by ZOG1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 11, 2021

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Employee Rating

We brought our car in to be repaired under the warranty. An hour after I dropped it off, they called and said they couldn’t replicate the problem, so I came back out to the dealer and drove it with a mechan More

by DAVID
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Oct 28, 2021

Bob Rohrman Schaumburg Kia responded

David, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

October 09, 2021

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Employee Rating

Not sure what visit, if for sunroof service/support couldn’t have been better! They calmed me down when I couldn’t close the sunroof (and I don’t have a garage I can pull it into (and it was suppose to More

by D.J.BECKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matthew Pavone, The woman who answers the phone 5 stars

Oct 10, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. It's great to hear that our team was able to help you out! We appreciate your business and hope to see you again soon.

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