From the day I bought my stinger here everyone from the
front door to the service department has been polite and helpful
front door to the service department has been polite and helpful
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by SERGEI.LUKASHOV
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Anderson, Donny Chung, Philippe
Feb 03, 2022 -
Bob Rohrman Schaumburg Kia responded
Sergei, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
I came in for an oil change. Christian took great care of
me . He was friendly and professional. I was in and out within an hour. Thank you
me . He was friendly and professional. I was in and out within an hour. Thank you
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by DANIEL_SINISI
Verified Customer
Verified Customer
Feb 02, 2022 -
Bob Rohrman Schaumburg Kia responded
We are very happy Christian provided you with such a positive experience! We sincerely value your business, Daniel, and look forward to your next visit.
Clean place they were all helpful when I went to get a
oil change. Also washed my vehicle
oil change. Also washed my vehicle
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by JASMINFLORES3141
Verified Customer
Verified Customer
Jan 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Jasmin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!
Fast, friendly, courteous Service Department, that wants
the best for your vehicle. Would recommend! A+
the best for your vehicle. Would recommend! A+
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by bwexler92
Verified Customer
Verified Customer
Dec 21, 2021 -
Bob Rohrman Schaumburg Kia responded
We are so happy to hear that you were satisfied with our service department! Thank you for the five-star review of Bob Rohrman Schaumburg Kia. Until next time!
Setting up an appointment was east the service was quick
and hassle free. Will be back.
and hassle free. Will be back.
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by acuba716
Verified Customer
Verified Customer
Dec 20, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.
Employees are always nice but the facility itself needs
to be knocked down and rebuilt. The building is old, worn, and out dated.
to be knocked down and rebuilt. The building is old, worn, and out dated.
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by Imnotjesus777
Verified Customer
Verified Customer
Dec 17, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for providing us with feedback. We want our guests to be satisfied with every aspect of their experiences at Bob Rohrman Schaumburg Kia, so our team will discuss what we can do to better the condition of our dealership. We appreciate your positive words about our team, and we hope we'll see you again next time you need automotive care!
Christian Medina was extremely courteous. We had no
trouble booking a repair date. The lead mechanic repaired our car which needed major work to restore the under carriage. Test drives since the repair
trouble booking a repair date. The lead mechanic repaired our car which needed major work to restore the under carriage. Test drives since the repair have proven the car rides more steady and solid than it has for a long time. Very pleased with the customer care and completed repairs.
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by Jackalope
Verified Customer
Verified Customer
Dec 10, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for the kind words for Christian and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Everyone is so nice! They great about keeping me informed
about my car and their waiting room is comfortable. Free wifi while you sit. My car is washed and ready to go when it is done being worked on. They e
about my car and their waiting room is comfortable. Free wifi while you sit. My car is washed and ready to go when it is done being worked on. They even pulled my car in the garage so I wouldn't have to run out in the rain to get in
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by Time2reorder.nor
Verified Customer
Verified Customer
Dec 02, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for your very kind review. Christian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.
Everyone is always polite. They explain everything before
something is done and I never have to wait very long. Great service from start to finish.
something is done and I never have to wait very long. Great service from start to finish.
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by glimmerwings1
Verified Customer
Verified Customer
Nov 28, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Christian was amazing and should be recognized for his
outstanding service. Great customer service! I’ve been coming to Kia service center since I bought my car in 2016 and you all should be proud of all
outstanding service. Great customer service! I’ve been coming to Kia service center since I bought my car in 2016 and you all should be proud of all your workers as they do an amazing job. Your customer service is why I don’t want to buy another car unless it’s Kia. Hope management recognizes what an outstanding job your employees do! Thank you so much for the continued great service you provide!
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by ZSAKHARIA
Verified Customer
Verified Customer
Nov 11, 2021 -
Bob Rohrman Schaumburg Kia responded
We are very happy to hear that Christian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.