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BMW of Freehold
Freehold, NJ
2,082 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 22, 2024
I was in for service on a 335 iX coupe.
Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within
More
by BARNEY827
Verified Customer
Verified Customer
Employees Worked With
November 21, 2024
Great service and very knowledgeable, Steven Cirillo was
great to work with. I highly recommend!
More
by LETTERG
Verified Customer
Verified Customer
November 20, 2024
Anthony was a great guy.
Soft spoken and well mannered. He was very pretty and fun to look at.
More
by EVAVSILVA
Verified Customer
Verified Customer
Dealership Inventory (304 Vehicles)
2021 Mercedes-Benz E-Class
used
designo Cardinal Red Metallic exterior
Automatic
All-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Lunch Service
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Loaner Cars
- Free WiFi
- Authorized Parts Store
- Home Delivery
- Rental Car Service Onsite
- Shuttle Service
- Vending Machines
- Free Full Tank of Gas (with every purchase)
- Inside Delivery Area
