Christian Jansen
Christian Jansen at Southwest Kia of Rockwall

Christian Jansen

Sales

Southwest Kia of Rockwall

1790 I-30 Frontage Rd
Rockwall, TX 75087

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4 Reviews
not yet
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4 Reviews

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4 Reviews of Christian Jansen

August 06, 2023

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Employee Rating

My overall experience was very good. My sales person Chris, was very professional and polite. He was patient and answered all my questions. More

by Nodrama.2134
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Collyer

Aug 07, 2023

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was an overall wonderful experience. We hope to work with you again here at Southwest Kia of Rockwall.

July 06, 2023

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Employee Rating

This is the only KIA dealership in DFW still refusing to back off pricing 20% OVER MSRP for a 2024 Carnival. They also refused to provide invoice pricing for the vehicle when requested after my test drive. More

by keenonkw
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Benjamin Harris

Jul 07, 2023

Southwest Kia of Rockwall responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mauricio Pena Mauriciopena@lithia.com 469-314-3963

Jul 07, 2023

keenonkw responded

Hi Mauricio, I agree it is unfortunate that my experience with your dealership went the way it did. More unfortunate than the proverbial slap in the face I received for making a fair offer on the vehicle is your feigned concern here and now, as you were sitting in the chair next to Ben at the time this all took place. If you intend to elevate the issue to your general manager and they’d like to revisit my offer of MSRP for it, you have my information.

June 15, 2023

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Great service from the time you walk in and through the process of purchasing a new vehicle More

by eduardoconsuelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2023

Southwest Kia of Rockwall responded

Hello, thank you for leaving us a review and for choosing Southwest Kia of Rockwall. We hope you come back again!

April 30, 2023

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Employee Rating

I highly recommend Southwest Kia! The customer service was excellent from start to finish. They have made my buying a new car experience easy, stress free and a pleasure. More

by Andreakjansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hall, Christopher Collyer

May 01, 2023

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a smooth and easy experience. We hope to see you again down the road.

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