Christian Fernandez

I went to this dealership and knew exactly what type of deal k was getting myself into because of my credit. I’m not sure if the sales rep that I had thought I was not smart. He let me test drive a Jeep Ch deal k was getting myself into because of my credit. I’m not sure if the sales rep that I had thought I was not smart. He let me test drive a Jeep Cherokee around three blocks I heard a sound and asked sales rep (Deshawn) what the wound was. He told me lol the sound inside the truck is because whenever I pass speed cams the truck will make that sound. That was the fastest I’ve ever heard someone come up with such a lie! I didn’t look into it because I was very desperate for a vehicle, and this was the only dealership that was able to get me approved. Now let’s get into the approval. Once approved I was told I would be make payments biweekly, which is also insane because my contract says nothing about any doing anything biweekly. The finance company called and sparkle with me in regards to my account, and when I asked them about making these biweekly payments they had no clue of what I was talking to and referred me back to the dealership. While on the phone with the finance company I called the dealership (VICTORY MITSUBISHI) on the other line to figure out what’s going on. I called on a Wednesday to find out about this it’s now Saturday and I’m still waiting for a call back from the finance manager. If you want a crappy deal, high interest rates and lies definitely go to VICTORY MITSUBISHI. I also live 2 hours away so it’s more convenient to call if I have a problem, that’s also a joke. If you’re not physically at the dealership the customer service is ALWAYS going to be WORST than POOR! But look on the bright side you’ll get a vehicle that’s twice the price before you leave yayyyy! More

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Cliff was great thank you very much great service excellent would recommend to anyone 5stars excellent would recommend to anyone 5stars More

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i went there to ask about a audi i seen online . .i asked to see it... they could not find it and they guy said he'll be right with us but we stood there walking around the lot for 35 minutes with no .i asked to see it... they could not find it and they guy said he'll be right with us but we stood there walking around the lot for 35 minutes with no help and nobody talked to us ,, while the workers were vaping and did not care to ask if we were interested in anything else so we just walked away :( i was super excited to come in and see the car but it was like we (ME AND MY MOTHER ) were not welcome i am still in the market of looking for a car from them if i can get better treatment More

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I came in to buy a 2021 Tesla Model 3 that was listed online for a great price. I called and got it in writing that it was available for a test drive. But when I got to the dealership, they told me the c online for a great price. I called and got it in writing that it was available for a test drive. But when I got to the dealership, they told me the car was "in service" and not available to see — even though it was still being advertised. Right after that, they started pushing other, more expensive cars on me. Classic bait and switch. They just want to get you in the door and then upsell you on something else. Don’t fall for it. This place is not honest. Save yourself the trip and go somewhere else. i spend over 3 hours traveling, don't fall for it. More

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A Den of Deception: A Masterclass in Deception Victory Mitsubishi If you're even contemplating doing business with Victory Mitsubishi, let my experience serve as a blaring siren of extreme disappointme Mitsubishi If you're even contemplating doing business with Victory Mitsubishi, let my experience serve as a blaring siren of extreme disappointment, warning you away from a dealership that operates with the cunning of liars and cheaters. My recent encounter wasn't just a letdown; it was a masterclass in deception and outright fraud, leaving me with no doubt that these practices are deeply ingrained in their operation. From my very first interaction, it was clear that Victory Mitsubishi runs a tight ship of deceit. Their sales representatives, whether on the phone or in person, acted in concert, spinning a web of inconsistencies and outright falsehoods. Advertised prices were nothing more than bait-and-switch tactics, dissolving into thin air the moment I stepped onto the lot. Vehicles I was assured were available were suddenly "Not available," conveniently paving the way for aggressive attempts to upsell me on far more expensive options. This wasn't just a mistake; it felt like a calculated strategy they've been doing for ages. Their phone support, though superficially polite, was a well-oiled machine for misinformation, not genuine assistance. I received written confirmations of pricing and availability, only to have them brazenly denied or rescinded the moment I arrived. When I dared to voice my concerns about their blatant dishonesty, I was met with a spectrum of responses ranging from cowardly avoidance and blame-shifting to outright, unapologetic contradictions. It was infuriating to be so clearly misled. My biggest regret, my true undoing, was failing to check their reviews before walking into this charade. Had I done my due diligence, I would have seen the overwhelming evidence of their fraudulent dealings and spared myself one of the most frustrating, costly, and utterly regrettable experiences of my life. What should have been an exciting milestone - buying a car - was twisted into a stressful and financially draining nightmare by their deceptive practices. Don't fall victim to the deception and lies that permeate every aspect of their business. The sales representatives gave me names that don’t match any listed on this site, which raises serious concerns about their transparency. More

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Great service I didn’t think I’d leave with a car today but they made it happen I’m happy but they made it happen I’m happy More

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Cliff was amazing patient thank younfor helping me get my car go to victory for your next car thank you car go to victory for your next car thank you More

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Super easy dealership they really took care of all my worries thank you guys for everythint worries thank you guys for everythint More

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I honestly was so scared I wasn’t going to get approved but they made it happen I was out in under 2 hours from the time I got here to the time I left but they made it happen I was out in under 2 hours from the time I got here to the time I left More

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excellent work immaculate customer service, thank you dashawn and victory mitsubishi for getting me in and out with my new car dashawn and victory mitsubishi for getting me in and out with my new car More

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