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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz | Page 3

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
201 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

4.7

201 Reviews

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201 Reviews of Christian Diaz

February 08, 2026

Dealership Rating
Employee Rating

Lack of communication and conflicting information regarding the repairs. I was told car would be worked on Feb 3. It was not worked on until Feb 5. More

by Reynolds.Lois.m
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

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Feb 11, 2026

Lithia Hyundai of Anchorage responded

Lois, I'm really sorry to hear about the communication issues and delays with your car repairs. We aim for better consistency and clarity in our communications, so I appreciate you bringing this to my attention. If you'd be open to discussing further or have any other concerns, please feel free to reach out directly. Thank you, Christopher Schmidt - General Manager - 907-631-7002

February 07, 2026

Dealership Rating
Employee Rating

Professional, courteous, and mostly prompt work completed while I waiting in a clean, well stocked waiting area. More

by jpowell23
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Feb 10, 2026

Lithia Hyundai of Anchorage responded

We appreciate you sharing your experience, Jpowell23. It’s great to hear that our team provided professional and courteous service while you waited comfortably. We look forward to welcoming you back and continuing to make your visits smooth and enjoyable.

February 05, 2026

Dealership Rating
Employee Rating

Good customer service Excellent and professional Honest and respectable Good listener Good customer service Polite More

by aalh
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Feb 07, 2026

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We’re glad to hear that our team provided professional, honest, and attentive service. Your kind words mean a lot, and we look forward to assisting you again soon.

January 30, 2026

Dealership Rating
Employee Rating

Hello Christian Diaz, Thank you to God for his blessings upon us every day of our lives. I will start of apologizing to you and your associates for causing any problems about my oil change. I will say th More

by robertallenc24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose, Dana Clendenen

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Feb 02, 2026

Lithia Hyundai of Anchorage responded

Robert, thank you so much for your thoughtful review! We're so pleased to hear you were in good hands with Christian and the team during your oil change. We look forward to seeing you again at Lithia Hyundai of Anchorage!

January 26, 2026

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Employee Rating

Terrible customer service with the phone tree. Call center people are not local and do not have local information. They were not on the correct time zone, could not address any of my questions, an More

by Chelseamauro
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

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Jan 28, 2026

Lithia Hyundai of Anchorage responded

Chelsea, we understand how frustrating it can be when reaching the right person by phone is difficult, and your experience is important to us. Please reach out to me through the contact information below so we can better understand what happened and work toward improving your experience. Best, Moises Gonzalez - Service Manager - 907-762-5752

January 23, 2026

Dealership Rating
Employee Rating

Great service! They let me know when my vehicle was ready. Provided Uber rides too More

by E-ELMOJMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

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Jan 26, 2026

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We’re glad our team could provide timely updates and convenient service, including Uber rides. We look forward to seeing you again at Lithia Hyundai of Anchorage.

January 19, 2026

Dealership Rating
Employee Rating

Christian was very helpful, check-in was nice and easy. I feel like there should've been more of a fight to get my seatbelt covered under warranty. More

by candi86
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 20, 2026

Lithia Hyundai of Anchorage responded

Candi, thank you for sharing your feedback with us. We are happy to hear Christian was so helpful, but we will take your feedback regarding the warranty situation back to our team. We hope to assist you with any future needs here at Lithia Hyundai of Anchorage.

January 12, 2026

Dealership Rating
Employee Rating

5, excellent service, got my vehicle a much needed service for oil and break change More

by deejohn
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 12, 2026

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle’s oil and brake maintenance. The team would be beaming to hear your kind words.

January 12, 2026

Dealership Rating
Employee Rating

5, excellent service, got my vehicle a much needed service for oil and break change More

by deejohn
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 12, 2026

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle. The team would be beaming to hear your kind words.

January 10, 2026

Dealership Rating
Employee Rating

It has a great service department and parts are on point, sale is great also More

by ANNAVANDENBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Vandenbos

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Jan 12, 2026

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, Anna. It is lovely to hear our service department, parts team, and sales staff provided such great support. The team at Lithia Hyundai of Anchorage would be beaming to hear your kind words.

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