Christian Capellan
Christian Capellan at Patrick Subaru
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Christian Capellan

Product Specialist

Patrick Subaru

247 Boston Turnpike
Shrewsbury, MA 01545

Contact Me
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rated
111 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

20 yrs, 10 mos

Specialties & Trainings

Subaru Certified

not yet
rated

111 Reviews

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111 Reviews of Christian Capellan

March 04, 2024

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Employee Rating

I was scouting cars for my wife and went to test drive a 2021 Subaru Forester Touring at Patrick Subaru. The car, VIN JF2SKAXC7MH53178 remains on their website priced at $28,796. The salesman, Christian Cap More

by Scott_L
Sales Price Transparency
Recommend Dealer
No
Mar 05, 2024

Patrick Subaru responded

Hello Scott, It's our understanding that our management team was able to discuss this on the phone with you yesterday. Our team was more than happy to assist you with your technology questions/requests. We do feel that our pricing is transparent for our customers and were happy to clarify that pricing. We apologize that you feel our advertised pricing is "deceptive," but we feel that this review is unfair to our team who spent time to assist you and answer your questions. We wish you all the best with your journey and appreciate your understanding.

Mar 05, 2024

Scott_L responded

The response from the dealer above about my "technology question/requests" speaks volumes about the shameful deceptive practices that Patrick Subaru uses. It's a snow job. The concern I raised is that Patrick Subaru advertises prices on their website with no asterisk or note that "*Pricing Includes Finance Incentives." There is a note at the bottom of the webpage, not next to the the price and not mentioned in the "detailed pricing." noting that the pricing includes financial incentives. Buyers cannot buy a car for the advertised price. To get the advertised price, i would have had to borrow $15,000 at a quoted 8.99% for a minimum of six months. In other words, Patrick Subaru won't let you go to a lower cost lender like your credit union for a loan without raising the price by $1000 on a $29,000 used car. They got you. Buyer Beware.

August 31, 2023

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Dealership was very helpful with all my needs . That you for my new Subaru Impreza More

by monopratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaac Walters

December 27, 2022

Dealership Rating
Employee Rating

Excellent dealership from Sale's to Service. Christian in sales and John in service, very knowledgeable and professional guys and they get the job done. Keep up the great work!!! More

by mikea424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bergin

Jan 03, 2023

Patrick Subaru responded

Hello, Mike! Thank you for taking the time to leave a review of Christian, John, and the rest of our team. We look forward to working with you again in the future!

August 12, 2022

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Employee Rating

Christian was professional, very help and yes I will refer my friends to him . Thank you Christian . More

by Ange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Patrick Subaru responded

Hello, Ange! Thank you very much for taking the time to leave a review for your experience with Christian - we're proud to have him on the Patrick Subaru team. We look forward to working with you again in the future!

June 17, 2022

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Employee Rating

I had a very pleasant experience with Christian purchasing a certified pre owned vehicle from Patrick Subaru. They worked very hard on a Friday afternoon before a long weekend to ensure that I coul More

by ce79
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Canty , Gabriel Borelli

Jul 07, 2022

Patrick Subaru responded

Hello, we're glad that Christian and our team were able to give you such a quick and easy car buying experience!

June 05, 2022

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Employee Rating

I’m so grateful that I found Christian/Patrick Subaru! Christian worked with management to get me a great deal on a new Outback lease, and he was very attentive and responsive throughout the entire proces More

by Megan C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2022

Patrick Subaru responded

Hi, Megan! We're glad that Christian was able to help you have a positive car buying experience. Thank you for your business and for taking the time to leave us such a glowing review!

March 08, 2022

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Employee Rating

Since my previous experience with Patrick Subaru was positive, I decided to go back there and see what was available. Christian talked about what would be available and when I could expect to receiv More

by barbaradurbano
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 09, 2022

Patrick Subaru responded

Hello, Barbara! Thank you very much for your continued business and for taking the time to leave a review for your experience with Christian. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead. Take care!

January 13, 2022

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Employee Rating

Christian is AWESOME! I’m not a big fan of car dealerships given my past experiences with them, but Christian made the experience pain free and stress free as possible. He got me into a SAFE and a More

by Alicia B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Patrick Subaru responded

Hi, Alicia! Thank you very much for your business and for taking the time to leave such a kind review. We appreciate your trust with this decision and are so happy to hear about your experience with Christian and our team. We wish you many safe and happy miles on the road ahead. Take care!

December 23, 2021

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Employee Rating

This truly is the best car dealership one can only dream of. Any other dealer is a compromise. We mean it. We have been customers for 21 years and have bought more cars at Patrick than one can keep track of More

by Dominik & Marie-Anne F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Stalker, Isaac Walters , Robert Bernier, Jeff Moberg

Dec 23, 2021

Patrick Subaru responded

Wow! We absolutely loved reading this review and truly appreciate your feedback. Thank you so much for your continued business over the past couple of decades (!!) and for taking the time out of your day to leave such a kind review. Please feel free to reach out with any questions you may have. We wish you and your family a very safe and happy holiday season! Take care and thank you again for everything.

December 17, 2021

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Employee Rating

The dealership is very clean and organized. The exterior is well kept and the parking lot is clean. More

by Mandy214
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Stalker, David Marcoux , Chris Cooper, Randy Robinson

Dec 17, 2021

Patrick Subaru responded

Hello, Mandy! Thank you very much for your business and for taking the time to leave a review. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead!

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