Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala | Page 8

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
444 Reviews
5.0

444 Reviews

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444 Reviews of Christian Ayala

June 10, 2026

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Employee Rating

It’s okay they are just not what I expected and they are just focusing the new costumes More

by fernando
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jun 13, 2026

Shottenkirk Toyota San Antonio responded

Fernando, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact us at (210) 526-2851 and ask for one of our managers.

June 10, 2026

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Employee Rating

BriAnna Martinez was very attentive to my questions and concerns. Great customer service. She was quick in answering my questions thru text, which was my preference. More

by Sativaisabel
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Recommend Dealer
Yes

Other Employees Tagged: BriAnna Martinez

Jun 10, 2026

Shottenkirk Toyota San Antonio responded

We’re glad that texting worked well for you and that our team addressed your questions promptly. Thank you for trusting us with your Toyota RAV4 service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 09, 2026

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Employee Rating

Very professional and cordial as well as organized ! ! Friendly and inviting atmosphere.. People friendly and caring atmosphere. More

by robew
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Shottenkirk Toyota San Antonio responded

We’re thrilled Christian and the service team provided a professional, organized experience for your Toyota RAV4. It’s wonderful the atmosphere felt friendly and inviting during your visit. Thank you for trusting us with your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 05, 2026

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I have nothing be great things to say about Shottenkirk Toyota. I bought my Highlander there in 2023 and they have always taken excellent care of me. More

by karin.drennan
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Recommend Dealer
Yes

Other Employees Tagged: Aaron

Jun 05, 2026

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear you’ve received excellent care for your Toyota Highlander since 2023. We’re pleased our team continues to meet your expectations with each service visit. We look forward to assisting you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 02, 2026

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Employee Rating

They took our vehicle at the appointed time and the service was quickly performed. We will be back. More

by Funmimi74
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience. Christian and our team are pleased the appointment ran on schedule and your Toyota Sienna was serviced promptly. We look forward to welcoming you back for your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 31, 2026

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Employee Rating

Great customer service! Communicated with me throughout the whole process. Unlike the previous dealership my appointment time was not adjusted!! Thank you Rodrigo & crew! More

by Rcruzcasta
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2026

Shottenkirk Toyota San Antonio responded

Hello, thank you for your kind feedback about the service on your Toyota Highlander. We’re glad we kept your appointment time and stayed in touch throughout. Christian and our team appreciate you sharing your experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 28, 2026

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Had 60k maintenance performed. All work was done in a timely manner. All folks involved were courteous and professional, very pleased. More

by Mh32355
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Service Communication
Recommend Dealer
Yes
May 28, 2026

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear the 60,000-mile maintenance on your Toyota Grand Highlander Hybrid was completed promptly and professionally. Christian will be pleased to know his team provided courteous service. Please reach out if we can assist you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 24, 2026

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It was a busy morning but I made an online appt. They took my truck back as scheduled and got me out in 1.5 hours. More

by mmuna01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 24, 2026

Shottenkirk Toyota San Antonio responded

Christian and our team are glad we could honor your scheduled appointment and complete service on your Toyota Tacoma in 1.5 hours. We appreciate your trust and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 22, 2026

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My service advisor Art did an amazing job. He kept me updated and helped me with the shuttle. More

by Tmcknight7382
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Art Topper

May 25, 2026

Shottenkirk Toyota San Antonio responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Art! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 21, 2026

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Employee Rating

Great customer service and efficient. I would bring my vehicle back to be serviced there More

by Kyocusanagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art

May 21, 2026

Shottenkirk Toyota San Antonio responded

It’s great to hear our team provided efficient service for your Toyota Tundra. Christian and our staff appreciate your kind words. We look forward to welcoming you back for future care. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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