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Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala | Page 7

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
444 Reviews
5.0

444 Reviews

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444 Reviews of Christian Ayala

June 18, 2026

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Employee Rating

Team is efficient & effective. Service is great. Staff are friendly. They don’t push you. More

by Lw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bennet

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Jun 18, 2026

Shottenkirk Toyota San Antonio responded

Great to hear our team provided efficient, friendly service on your Toyota 4Runner without any pressure. Christian and the rest of our staff appreciate your kind feedback and look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 17, 2026

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Great service very quick. The only thing I would say is I use a coupon for an oil and a wiper blade. Nothing on the mailer that I could see said you couldn’t use both coupons More

by Swensonm80
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 18, 2026

Shottenkirk Toyota San Antonio responded

Thanks for sharing about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 17, 2026

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The service dept is really class leading -- the sales not so much and I will not buy a vehicle there again More

by fvanzyltx
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Shottenkirk Toyota San Antonio responded

We appreciate your business and hope to see you again soon! We look forward to assisting you with your future service needs at Shottenkirk Toyota San Antonio!

June 16, 2026

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Good Service, as per usual. It took a bit longer but it was busy and will come back for service. More

by isaiahjaquez
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 16, 2026

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra Hybrid even with the longer wait. Christian and the team appreciate your understanding during a busy day. We look forward to welcoming you back for your next service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 16, 2026

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Employee Rating

I was welcomed and informed of procedures and protocols shown the conveniences if needed very friendly staff will gladly recommend More

by Pete
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth

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Jun 16, 2026

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra. We’re glad our team made you feel welcome and clearly explained our procedures and conveniences. Your recommendation means a lot and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 12, 2026

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Service was great as usual. I have stayed with this dealership and their new owners are doing a great job. And the service advisor Kyle Williams was on top of it when I came for More

by Millerleonard77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams

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Jun 12, 2026

Shottenkirk Toyota San Antonio responded

We’re delighted to hear our new ownership and service team exceeded your expectations during your recent Toyota service. Your continued loyalty means a lot to us. We look forward to welcoming you back soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 11, 2026

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Excellent service and excellent attention. The work was completed within the estimated timeframe. They met expectations. More

by bergsonhernandez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron

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Jun 11, 2026

Shottenkirk Toyota San Antonio responded

It’s great to hear the attentive care and prompt completion of your Toyota RAV4 service. Christian and our team are glad to have met your expectations and appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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My advisor John was awesome. Everyone seemed friendly. I liked how someone came around and asked if you wanted coffee or water. I do think they should add complementary snacks li More

by Kim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Clayton

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Jun 10, 2026

Shottenkirk Toyota San Antonio responded

It’s wonderful to know your Toyota Tacoma service went smoothly and you felt welcomed by our team. Thank you for letting us know you enjoyed the beverage service and for suggesting we add light snacks. We look forward to supporting your Tacoma’s needs at your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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Employee Rating

Mathew Alexander has been my service guy, and he has taken care of anything I need done. He's always on point on everything. Mathew is a great asset to your company, and I do recommend you try them. The More

by herberthconst
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mathew Alexander

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Jun 11, 2026

Shottenkirk Toyota San Antonio responded

Thanks for sharing about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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Very good experience with Shottenkirk Toyota. Same day, quick service and kept me informed about recall work another dealer failed to perform properly. Highly recommend! More

by jtmartinsrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rental counter person was very friendly and helpful

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Jun 10, 2026

Shottenkirk Toyota San Antonio responded

Christian and our team appreciate your recommendation. We’re glad we could complete your Toyota’s recall work quickly and keep you informed throughout. Thank you for sharing your experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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