Chrissy Hartman
Chrissy Hartman at Regal GMC
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Chrissy Hartman

Service Lane Manager

Regal GMC

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Chrissy Hartman

September 29, 2024

Dealership Rating
Employee Rating

Muy ocupado aunque tengas cita tienes q esperar demasiad y cuando esperas te dicen no tienen las piezas More

by SORU27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Regal GMC responded

Thank you for your feedback.

September 26, 2024

Dealership Rating
Employee Rating

I was salesman. Victor was very hospitable and he knew how to do his job and he treated us like family from start to finish. More

by Mclendoncharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor

Sep 26, 2024

Regal GMC responded

We can’t thank you enough for taking the time to share your feedback with us.

August 21, 2024

Dealership Rating
Employee Rating

Best dealership in town! They always take good care of my family and we will always go back! More

by CYBULSKIS23
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Regal GMC responded

Thank you for the kind words!

June 04, 2024

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Employee Rating

Poor communication with service advisor and poor results with warranty repairs. Regal had my truck in 2 times for same problem. First fix truck ran 1 day, failed. 2nd fix truck ran 7 days, failed. 3rd time More

by Lakeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Soloj

Jun 05, 2024

Regal GMC responded

Thank you for sharing your experience with us. We deeply regret the inconvenience and frustration you faced with your vehicle's repairs and the lack of communication from our service advisors. It's disheartening to hear that despite multiple attempts, we were unable to resolve the issue and that you felt treated as an inconvenience. We are however pleased to hear that our courtesy driver made a positive impact during this challenging time. Your feedback is invaluable, and we will use it to improve our service standards and ensure that such situations are handled with more empathy and professionalism in the future. Please reach out directly to our Service Manager - Jeff Soloj at 863-577-3133 so we can discuss your experience further or provide me with your information and we will reach out to you.

May 26, 2024

Dealership Rating
Employee Rating

Staff friendly. I waited a reasonable amount of time for an oil change and tire rotation. More

by KPARC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Ray Taylor

May 28, 2024

Regal GMC responded

Thank you for sharing your feedback.

April 26, 2024

Dealership Rating
Employee Rating

Great experience and helpful staff. They do a great job taking care of my Yukon. More

by jerry86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Ray Taylor

May 01, 2024

Regal GMC responded

Thank you so much for taking the time to review us.

April 22, 2024

Dealership Rating
Employee Rating

Excellent service advisor! Wait was not bad. Service advisor even had vehicle parked & ready to go ! More

by RIFFGP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Regal GMC responded

I’m happy to hear that our team provided you with excellent service.

February 09, 2024

Dealership Rating
Employee Rating

Great Don't have a lot of time but great Don't have a lot of time but great except no car wash to use More

by jackmyers0
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Jul 11, 2024

Regal GMC responded

Thank you!

December 15, 2023

Dealership Rating
Employee Rating

Everybody was attentive to my needs really appreciate the service I would recommend others for their service needs More

by SAVEGRACEFAITH1977
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Dec 18, 2023

Regal GMC responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again .

October 24, 2023

Dealership Rating
Employee Rating

Great people to look after customers. Always attentive, on time and helpful. Chrissy Hartman is the very best at her job and I wouldn’t go anywhere else for service. More

by BUDDY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Regal GMC responded

It’s great to hear that you had a positive experience with Chrissy, she's a customer favorite.

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