Chrissy Hartman
Chrissy Hartman at Regal Honda
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Chrissy Hartman

Service Lane Manager

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.9
568 Reviews

Dealership Experience

9 yrs, 2 mos

4.9

568 Reviews

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568 Reviews of Chrissy Hartman

June 20, 2024

Dealership Rating
Employee Rating

Service was great and recall will b done when part s are available. For it. More

by MGOBLUECLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2024

Dealership Rating
Employee Rating

Enjoy working with the staff and trust the service department with my babies. Shuttle drivers are wonderful More

by ROBERT.BERRY60
Workmanship
Recommend Dealer
Yes
Jun 14, 2024

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

June 13, 2024

Dealership Rating
Employee Rating

Megan, Thank you and the crew in the service department for the excellent job repairing/replacing the trim. This was my first service request and I'm pleased. More

by ibecruisin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Jun 14, 2024

Regal Honda responded

Thank you!

June 01, 2024

Dealership Rating
Employee Rating

Been using Regal for years. Like their vehicles and like their service. I would recommend to others. More

by STEPHEN.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Rob Young

Jun 10, 2024

Regal Honda responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

May 31, 2024

Dealership Rating
Employee Rating

Mr. Wilkins was very helpful. Took his time to explain everything throughout the process. Thank you More

by benfreeman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again.

May 31, 2024

Dealership Rating
Employee Rating

Mr. Wilkins was very helpful. Took his time to explain everything throughout the process. Thank you More

by benfreeman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again.

May 10, 2024

Dealership Rating
Employee Rating

Happy with the work carried out, when my vehicle was recently brought in for a some work. More

by SHARPLAKELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Regal Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

April 22, 2024

Dealership Rating
Employee Rating

Customer service was not good, Sale associate was rude when I asked about pricing and what was the difference from last visit and this visit. Didn’t even have my car rinse off from dirt or even passed thr More

by Silverioh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 25, 2024

Regal Honda responded

I'm truly sorry to hear about your disappointing experience. Your feedback is invaluable, and I'll make sure to escalate this issue to our management team for immediate review and improvement. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out.

April 05, 2024

Dealership Rating
Employee Rating

Service department is horrible. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. More

by Mike23blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2024

Regal Honda responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will use the feedback to make us better.

March 07, 2024

Dealership Rating
Employee Rating

I sent my parents today to Regal in the trusted hands of Chrissy. As always, she did a great job for them. She honors her word and is very dependable. She is the "Queen of Customer Service." More

by MD1
Recommend Dealer
Yes
Mar 08, 2024

Regal Honda responded

It's wonderful to hear that Chrissy continues to excel in providing excellent customer service at Regal. Chrissy's dedication to honoring her commitments and being dependable is truly admirable. Being referred to as the "Queen of Customer Service" is a testament to her commitment to excellence. Thank you for sharing their positive experience!

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