Chrissy Hartman
Chrissy Hartman at Regal Honda
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Chrissy Hartman

Service Lane Manager

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
602 Reviews

Dealership Experience

9 yrs, 11 mos

4.7

602 Reviews

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602 Reviews of Chrissy Hartman

February 27, 2025

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Employee Rating

Christy met me in the driveway and I explained why I was there and she wisked the car away so a tech could look at it. A short time later Christy introduced me to Rob and he went over the process, ( seems More

by GPB-07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Feb 28, 2025

Regal Honda responded

Thank you for sharing your experience with us at Regal Honda! We're delighted to hear that Christy and Rob provided such attentive service, and it's great to know the repairs were completed under budget and ahead of schedule. We appreciate your kind words about our team, including the tech who worked on your car. Safe travels in your trusty 2003 vehicle!

February 25, 2025

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Leo was amazing. He even came in on his day off to make sure that my case was properly managed. This dealership is unmatched in its customer service. The staff is m More

by S. R.
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Leo Garcia , Wilson

Feb 26, 2025

Regal Honda responded

We're delighted to hear that Leo, Wilson, and Chrissy went above and beyond for you at Regal Honda! Our team is committed to providing unmatched customer service. Thank you for your continued support!

February 09, 2025

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Amazing customer service. The advisors were great getting my car taken care of in only two days. More

by S. R.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Garcia , Wilson

Feb 10, 2025

Regal Honda responded

We're happy to hear our team provided great service and got your car taken care of so quickly at Regal Honda. We look forward to serving you again! Have a great ride!

Feb 10, 2025

S. R. responded

I look forward to coming back to exceptional customer service.

February 09, 2025

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Employee Rating

I was always told dealerships are more expensive but I started taking my car to the regal honda. I found the prices were great and they're more experienced on my type of vehicle as they work on only hond More

by brianhahn7
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Recommend Dealer
Yes
Feb 10, 2025

Regal Honda responded

Brian, we're delighted to hear that you've found great value and expertise with us at Regal Honda. Our team is dedicated to providing top-notch service for your vehicle, and we look forward to seeing you again!

February 06, 2025

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I do not trust the mechanics at Reagal Honda, or even the service manager. Multiple times the job was not performed correctly on two vehicles. I do not live within 60 minutes of the dealership, and this was More

by heatherwilson
Service Price Transparency
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Recommend Dealer
No
Feb 07, 2025

Regal Honda responded

Heather, I'm truly sorry to hear about your experience with our service team. We strive for excellence and it's clear we fell short in this instance. Your feedback is important, and I would like the opportunity to address these issues directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

February 04, 2025

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Austin & Chrissy were awesome as always. They were very helpful and professional with great service and value! More

by bldowney2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Blomeley

Feb 05, 2025

Regal Honda responded

Hi B .L.Downey! Thank you for sharing your positive experience with Austin and Chrissy at Regal Honda! We're delighted to hear they provided helpful and professional service. We appreciate your support!

January 31, 2025

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So I get my car back from having a fuel pump recall fixed and I come back to my car having my belongings all over my car, a smell of smoke/ grease in my car and the back panel of my console not put back in a More

by jessallen2021
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Regal Honda responded

This is concerning to hear, and I apologize for the condition in which your car was returned. We strive for professionalism and care during service appointments, so it's disappointing that we missed the mark here. Please reach out directly so we can address these issues promptly. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

January 24, 2025

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It took a while to complete the service on my vehicle, but service was good More

by leehigg
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Recommend Dealer
Yes

Other Employees Tagged: Nick Simpson

Jan 25, 2025

Regal Honda responded

Hi Leehigg! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Honda! We'll see you next time!

January 21, 2025

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They are kind with clients and they provide an excellent service. They have courtesy riding and that's awesome. More

by yreyes70
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Recommend Dealer
Yes
Jan 21, 2025

Regal Honda responded

Thank you for reviewing your recent visit here at Regal Honda! We're delighted to know our team made it a great one. We appreciate your support and hope to see you again in the future!

January 17, 2025

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Employee Rating

We brought our Odyssey Van to this Honda dealer on 10/18 after Hurricane Milton. Damage on van included the emissions canister and carpeting. We were told parts were on backorder. I placed numerous calls More

by hello
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Austin Blomeley , Angel in Parts

Feb 03, 2025

Regal Honda responded

I'm truly sorry to hear about the frustrating experience with your van's repairs. It's disappointing that you had to go through so much effort on your own, and I apologize for any inconvenience caused by the delay in communication regarding parts availability. We understand how concerning it is when a check engine light remains on, and we're committed to resolving this issue promptly. Please reach out directly if there's anything further we can do or update you on regarding the carpeting situation. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

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