Chris Zimmerman

Always receive 5 star service every time I go. The staff is knowledgeable and willing to help. The employees are not exhausted like other dealerships. The staff is knowledgeable and willing to help. The employees are not exhausted like other dealerships. More

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It’s easy for a large car dealer to be gracious and courteous when things are going smoothly, but the I believe the true measure of a dealership is when things go awry. I brought my RDX into Courtesy A courteous when things are going smoothly, but the I believe the true measure of a dealership is when things go awry. I brought my RDX into Courtesy Acura for an oil change. It was found that the timing belt replacement was 10 months overdue and the tensioner was leaking. Courtesy gave me an overnight loaner and I picked up the car the next day. Strangely, I smelled coolant when I parked in my garage and lifted the hood. The odor was stronger, and additionally the engine cover had been damaged in several places. I phoned the service manager and he (embarrassed and apologetic) had me return the RDX for an inspection (which remedied the coolant issue) and a new engine cover replacement part. I appreciate Chris Z’s efforts to make things right and will certain bring the RDX back to Courtesy Acura for future service needs. More

by nels2000 Verified Customer Verified Customer

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I always love bringing my MDX in to Courtesy, Jack is always awesome and attentive and responsive if I have kids to pick up, waiting area is great - very happy with the service I get here, see you in 6 m always awesome and attentive and responsive if I have kids to pick up, waiting area is great - very happy with the service I get here, see you in 6 months :) More

by STEPHANIEJOHNSON05 Verified Customer Verified Customer

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My service experience at Courtesy Acura was amazing. My service advisor was very knowledgeable and the service was done extremely quickly. My service advisor was very knowledgeable and the service was done extremely quickly. More

by whitevvolf22 Verified Customer Verified Customer

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They have been courteous and professional. Knowledgeable, friendly and helpful. Took good care of me and my car. Knowledgeable, friendly and helpful. Took good care of me and my car. More

by MYAHSTANG80918 Verified Customer Verified Customer

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The entire Courtesy Acura dealership is top notch from Lou to Cole to Vanessa . Fabulous fabulous team. Lou to Cole to Vanessa . Fabulous fabulous team. More

by KATHANITES Verified Customer Verified Customer

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We Appreciate you guys taking care of the recalls on my MDX. Travis was very helpful, and the work was done quicky. MDX. Travis was very helpful, and the work was done quicky. More

by Chris B. Verified Customer Verified Customer

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Travis and Chris were super helpful in getting my recall scheduled as well as coupling that with the regular service due. It was scheduled quickly with a loaner car. Though the repairs took a while (other i scheduled as well as coupling that with the regular service due. It was scheduled quickly with a loaner car. Though the repairs took a while (other items were found needing repair/servicing and it was the holidays), they were able to accommodate my travel schedule and were super flexible with my timing for picking up my car. Always happy with the service at Courtesy! Great job team! More

by JULIE_GRANSHAW Verified Customer Verified Customer

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My experience at Courtesy Acura was very good! Alan was very patient with me and willing to listen and educate me on a few items. He was very transparent and communicated regularly and clearly. Alan was very patient with me and willing to listen and educate me on a few items. He was very transparent and communicated regularly and clearly. More

by tnearnold Verified Customer Verified Customer

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Courtesy always takes care of me when I come in. The service team- Travis and Vanessa make things right when things aren't quite right after a service or in general when I come in. Jimmy on the sal The service team- Travis and Vanessa make things right when things aren't quite right after a service or in general when I come in. Jimmy on the sales team is fantastic 👏 More

by CRAZYGURLJENN Verified Customer Verified Customer

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