Chris Young

Ron is a great advisor- sets expectations and delivers on them. The staff is always helpful. them. The staff is always helpful. More

by AMANDAAURAND27 Verified Customer Verified Customer

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Chris in Service was awesome! All repairs were explained as well as the associated costs. All repairs were explained as well as the associated costs. More

by schmuz Verified Customer Verified Customer

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very good except no windshield wipers in stock for my 2014 SRX. Chris was very prompt. 2014 SRX. Chris was very prompt. More

by RUSTYNMISSY Verified Customer Verified Customer

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Greatest Dealership: I’ve owned many types of vehicles from various car companies over the many years of new vehicle purchases, but none has equaled the personal , accommodating and timely services as th from various car companies over the many years of new vehicle purchases, but none has equaled the personal , accommodating and timely services as that of Crestview Cadillac, Hands down they’re the best ever dealership in the State of Michigan. Keep up the exemplary service Crestview Cadillac! Dedicated Customer, Don Bradley More

by DONALDRBRADLEYMD Verified Customer Verified Customer

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Very technically proficient with my Cadillac Lyriq, and resolved an issue where the car would not communicate with the OnStar app. Ron and Chris are very professional, courteous and helpful. resolved an issue where the car would not communicate with the OnStar app. Ron and Chris are very professional, courteous and helpful. More

by Bob_Livonia Verified Customer Verified Customer

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Best Cadillac dealership around. Anyone looking for a 2025 new Cadillac this is the place to go. Anyone looking for a 2025 new Cadillac this is the place to go. More

by BMBARNETT99 Verified Customer Verified Customer

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The Service department is difficult to contact. They often do not answer the phone and the dealer rep recommends calling back every 10 minutes rather than having them call you back. When the rep ag They often do not answer the phone and the dealer rep recommends calling back every 10 minutes rather than having them call you back. When the rep agreed to have them call me back, the Service Department failed to do so. The wait time for oil changes is multiple hours. They also up-sell you on service that you don't need. I had a suspension issue serviced and the problem remained. When I brought it in a second time, they failed to inform me that they would need to keep the vehicle over-night. I needed the vehicle that evening so they had to reassemble the vehicle and ask me to return the next day. They did call to inform me that the part was not available the following day, so I didn't waste my time. But I had adjusted my schedule to no avail. I will no longer give my patronage to this dealership, despite being the closest Cadillac dealership to my house. More

by craig.marriott Verified Customer Verified Customer

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Ron was very nice to work with. He communicated well. The needed repairs got done efficiently. He communicated well. The needed repairs got done efficiently. More

by craig.stormer Verified Customer Verified Customer

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Crestview's Service Department consistently delivers above my expectations. Key reason I continue to use Crestview. above my expectations. Key reason I continue to use Crestview. More

by DTRIN50 Verified Customer Verified Customer

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The service consultant provided good and fast service, the repair was done quickly, the staff is very friendly. the repair was done quickly, the staff is very friendly. More

by PETER.HUBL Verified Customer Verified Customer

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