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Chris Wilcox

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Chris Wilcox

Chris Wilcox | Page 24

Chrysler, Jeep, Dodge and Ram Assistant Service Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.4

258 Reviews

Overview Reviews (258) Inventory (2548)

4.4

258 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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258 Reviews of Chris Wilcox

December 30, 2021

Dealership Rating

Employee Rating

Great service, very nice and professional. I bring all my cars here and I’m never disappointed cars here and I’m never disappointed More

by JAGUD008

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

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Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 27, 2021

Dealership Rating

Employee Rating

This was my second visit to this dealership and the service was great. My reason for returning service was great. My reason for returning More

by ryb_truly_blessed

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 27, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 20, 2021

Dealership Rating

Employee Rating

Miami Lakes Auto Mall is the BEST everyone is Top Notch. The service, sales and Sr Management took great care of me. The service, sales and Sr Management took great care of me. More

by FRANKTHEHOSEPRO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal, Bismark Talaver

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Dec 20, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 20, 2021

Dealership Rating

Employee Rating

purchased a charger experience was great and staff was very helpfull, i am pleased with my purchase very helpfull, i am pleased with my purchase More

by CEPEROODALYS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 16, 2021

Dealership Rating

Employee Rating

Solo puedo decir que son unos ladrones, dicen que hacen el servicio no lo hacen como la rotacion de las gomas te lo cobran y no lo hacen a mi esposa no se lo hicieron y a mi cuando les dije que había merc el servicio no lo hacen como la rotacion de las gomas te lo cobran y no lo hacen a mi esposa no se lo hicieron y a mi cuando les dije que había mercado las gomas que lo hice, fue que dijeron que se equivocaron y entonces lo hicieron, estuve desde las 7:30 De la mañana sin nadie y 2 horas después mi carro listo pero sin rotacion las gomas y PAGANDO EL "PAQUETE QUE VENDEN CON GARANTIAS" mentira lo que dicen y al final ladrones que no hacen el servicio. Si pudiera dar una puntuacion -10. No lo recomiendo para nada.. MARQUEN LAS GOMAS PARA QUE VEAN QUE NO SE LO HACEN Y CON EL FILTRO DEL ACEITE TAMBIÉN NO LO CAMBIAN. More

by GALLEGONOEL13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Gregory Mirabal

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Dec 16, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for providing us with feedback from your recent service with us. We do sincerely apologize if you were not able to get all of your service issues completed but we will be happy to help you until you are completely satisfied. In order for our team to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@miamilakesautomall.com. Hope to hear back from you soon.

December 13, 2021

Dealership Rating

Employee Rating

Rolando was super helpful.Great guy.Perfect customer service.Great atmosphere and warm welcome.Rolando service.Great atmosphere and warm welcome.Rolando More

by CLRNTZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

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Dec 13, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 08, 2021

Dealership Rating

Employee Rating

Dropped off my vehicle yesterday for standard maintenance and I am happy to report the entire staff was attentive and extremely professional. and I am happy to report the entire staff was attentive and extremely professional. More

by polancopj

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Report | Print

Dec 08, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 02, 2021

Dealership Rating

Employee Rating

1st time on this dealer & so far all good. Service was quick and as promised. quick and as promised. More

by JGFALU

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 03, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 25, 2021

Dealership Rating

Employee Rating

FastFast fast fast fast fast fast fast fast fast fast Fast Fast fast fast fast fast fast fast fast fast fast faster than ever I was out quick Fast Fast fast fast fast fast fast fast fast fast fast faster than ever I was out quick More

by JOSHUAPILARTE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Report | Print

Nov 25, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 22, 2021

Dealership Rating

Employee Rating

5.5 hours for an oil change and tire rotation? Really? Poor service manager. Needs better subordinates. Poor service manager. Needs better subordinates. More

by MARTINEZJESUSJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Nov 22, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for bringing this to our attention. We have forwarded your feedback to our executive team for review and correction to ensure that this does not occur in the future. We again apologize for the inconvenience and hope you have a great rest of your day.

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