Chris Walker

Inspection process of used vehicles prior to sale needs to be tightened up with more thorough inspections. A number of issues found with the truck shortly after purchase. This includes discovering illega to be tightened up with more thorough inspections. A number of issues found with the truck shortly after purchase. This includes discovering illegal drugs (marijuana) in a compartment under the passenger seat. A extreme risk was placed on me (the client) by this mistake. So, Arrigo seriously dropped the ball here. Dee at Arrigo was apologetic and said they would be fixing the issues found with truck at no charge to me. However, one of the issues (replacement of radio) is being applied to the extended warranty I purchased, which technically is on my dime. Hopefully, it doesn’t negatively impair the benefits of warranty. Their service during the sales process was good and they seem to be standing by their word of repairing the issues. As usual, buyer beware and I would recommend extended warranty on purchase of any used car. More

by MARIOFACELLA Verified Customer Verified Customer

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Dealership is xxxxxxxx charged me $1000 for inspection during COVID to buy back my lease & did it with a straight face should have sued their xxx with a class action lawsuit & then sold me the wrong warra during COVID to buy back my lease & did it with a straight face should have sued their xxx with a class action lawsuit & then sold me the wrong warranty tried to make a quick buck F then took my business elsewhere & leased 2 $60k Alfas criminals & will only speak the truth until they give me back the money they stole GM & Finance Mgr are xxxxxxxx & owners should be in jail xxxxxx don’t rip off customers it will catch up to u pieces of crap More

by klichandrew Verified Customer Verified Customer

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superb caring, brough car to home to see how it would take the street bumps around the home take the street bumps around the home More

by surgeon Verified Customer Verified Customer

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Excellent service, very accommodating and professional. ..on time...friendly..respectful...they were able to listen to my concerns ..on time...friendly..respectful...they were able to listen to my concerns More

by pcl316 Verified Customer Verified Customer

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I HAVE BEEN COMING HERE FOR about 4 years and have no issues. Service has been great and my advisor Claudio also. issues. Service has been great and my advisor Claudio also. More

by Gary Verified Customer Verified Customer

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Chris was great helped me with everything. Answered all calls and got it done fast Answered all calls and got it done fast More

by codywaterman46 Verified Customer Verified Customer

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Had an excellent experience with Rufus Boyton. Also had a very good experience with finance representative. Also had a very good experience with finance representative. More

by jeviola Verified Customer Verified Customer

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After getting screwed on dealer fees and instantly being upside down on our purchase of a used ford explorer from these fees. We now have to sell the car cut our losses and purchase a lesser vehicle and hav upside down on our purchase of a used ford explorer from these fees. We now have to sell the car cut our losses and purchase a lesser vehicle and have completely lost our 3500.00 dollar deposit. MORGAN AUTO GROUP did not even respond to me and the gm at alfa romeo west palm beach were not helpful. I will never buy from this dealer or any dealer that is part of the morgan auto group. More

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This dealership has been great during the last few years. Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a sm Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a smile on his face. He has impeccable follow up skills and I never have to chase him down for questions or updates. He makes me feel at ease when I call or visit and he always lets me know if something is covered or what to expect in costs for any work to be completed. He makes sure to come out when I am waiting for my car to let me know how things are going. He goes above and beyond for everything and it is very much appreciated. Me and my family have owned a lot of cars from different dealerships in South Florida from many different makes/models ranging from the middle to luxury and all the way to exotic cars and I have never felt more taken care of or more comfortable anywhere else like I do when I am at Alfa Romeo (West Palm Beach). This is mostly because of Claudio and his professionalism and great customer service! I find at most dealerships they promise the world before you buy a car and then after you buy a car it tends to go south quickly. That is not the case at this dealership. I look forward to continuing and working with Claudio for all our service needs at this location. Also, I don’t always get the names of the employees doing the actual service on the car but I also want to shout out and acknowledge all the employees in the back doing the work! You are also amazing and we appreciate you! Thank you again Claudio and the team for all you do all the time! Kind regards, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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On time, free,professional, nice, easy to find, easy to communicate, friendly, available, communication is a key communicate, friendly, available, communication is a key More

by tomek200 Verified Customer Verified Customer

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