Chris Valencia | Page 8

Professional approach to dealing with customers and good communication skills as well as problem solving. communication skills as well as problem solving. More

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Chris was outstanding very helpful! I’m not a very talkative person, so the rest of these words are not relative. I was very pleased though. I’m not a very talkative person, so the rest of these words are not relative. I was very pleased though. More

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Chris Valencia was excellent to work with. I felt he did all he could to assure that my issue (connectivity between my cell-phone and the car's head unit) were resolved. While the issue is s I felt he did all he could to assure that my issue (connectivity between my cell-phone and the car's head unit) were resolved. While the issue is still under investigation, Chris did all he could and was straight-forward and timely. He and the Dealership are first-rate. More

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This dealership provides a great customer experience, and Chris made the experience even better. You will not be disappointed! Chris made the experience even better. You will not be disappointed! More

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Chris went above and beyond! He was courteous and professional adding additional expertise. He is an asset to your company! He was courteous and professional adding additional expertise. He is an asset to your company! More

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Excellent service in a timely manner. Very courteous. Excellent loaner vehicle. I recommend this service department Very courteous. Excellent loaner vehicle. I recommend this service department More

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Superb customer service Thank you everyone was a pleasure to work with. Thanks again Vhris pleasure to work with. Thanks again Vhris More

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I have excellent professional experience, always attending to my needs, understanding to my issues, explaining what I need, go the extra mile to help me out. attending to my needs, understanding to my issues, explaining what I need, go the extra mile to help me out. More

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Our 2022 Crosstrek Trade-In for a new 2022 MRX went smoothly, no hassle, and the sale was completed in a few hours. We need service to check a tire pressure issues. Our salesman, Estevan Rosas, set up smoothly, no hassle, and the sale was completed in a few hours. We need service to check a tire pressure issues. Our salesman, Estevan Rosas, set up an early appointment and arranged for a loaner car to be ready. We dropped the MRX off and in 15 minutes we were back on the road with the loaner car. I received a call a few hours later that the MRX was serviced and ready for pick. We drove back to the dealer, talked to Chris Valencia in service who went over the tire pressure issue that was check and found operational and the complete checklist of all items that were check during the service. We were back on the road with our new MRX in about 20 min. Thank you Tucson Subaru !! More

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Frustrated wait for loaner car unacceptable. Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just h Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just have to leave to make my appointment. Was told there were 3 ahead of me. Another kid at loaner desk said he would move me up and get a car right away. I did get to my appointment on time. I had called the day before to let service know about my appointment and I would need to be there earlier for loaner but no one got back to me so I came in a little early anyway. More

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