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Chris Trois
Chris Trois at Rockland Chrysler Dodge Jeep RAM
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Chris Trois

Business Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.9
343 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

4.9

343 Reviews

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343 Reviews of Chris Trois

February 19, 2025

Dealership Rating
Employee Rating

By far the best experience leasing a car. Chris was very patient as I decided between models. He sent pictures of the car and even made a video showcasing the car. That sold me on the spot. C More

by 2011mdxtechent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Gunst

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Feb 19, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're glad you enjoyed the leasing process at Rockland Chrysler Dodge Jeep Ram. Our team always strives to provide a seamless experience. If you need any further assistance, reach out anytime.

February 19, 2025

Dealership Rating
Employee Rating

By far the best experience leasing a car. Chris was very patient as I decided between models. He sent pictures of the car and even made a video showcasing the car. That sold me on the spot. C More

by 2011mdxtechent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Gunst

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Feb 19, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the great review and kind words about our team. We’re glad you had a smooth experience at Rockland Chrysler Dodge Jeep Ram.

February 19, 2025

Dealership Rating
Employee Rating

By far the best experience leasing a car. Chris was very patient as I decided between models. He sent pictures of the car and even made a video showcasing the car. That sold me on the spot. C More

by 2011mdxtechent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Gunst

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Feb 19, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to hear you had a seamless lease experience at Rockland Chrysler Dodge Jeep Ram. Our team appreciates your kind words and is always here to assist with patience and expertise. Thank you for choosing us, enjoy your new vehicle.

February 15, 2025

Dealership Rating
Employee Rating

Mr. Gunts is the best! My husband and I perfer and appreciate his assistance when we're purchasing our cars. He's very knowledgeable and is overall a great person. More

by kaboomsmtr71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Gunst

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Feb 19, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're so glad you had a great experience with our team. We appreciate your kind words and look forward to serving you again at Rockland Chrysler Dodge Jeep Ram.

February 14, 2025

Dealership Rating
Employee Rating

We have now leased 2 vehicles through Rockland Chrysler and we worked with Chris Gunst (sales) both times. A++++ service and pricing. He was easy to deal with, went out of his way to get us the Jeep & Dodg More

by fcampana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Gunst, James Pang

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Feb 16, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recommending Rockland Chrysler Dodge Jeep Ram. We're pleased to hear our team provided the exceptional service you're looking for with your new Jeep and Dodge leases. We appreciate your loyalty and look forward to serving you again.

February 13, 2025

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Employee Rating

They sold me a 2025 Ram 1500 with an analog Kilometers speedometer, my GPS is also Canadian. So they sold me a Canadian truck in New York. They are refusing to take it back or change it. They let me drive More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Samuel Burgos, Robert Pearlmutter, Ken Cestero Campos, Oliver McIntyre, Joeluis Ramirez, Wesley Mancias, James Pang, Andrew Gordon, Jimmy DeMercurio , The owner Jonathan as well was there. Everyone harassed me and I have it all recorded on my cellphone.

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Feb 14, 2025

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you regarding the speedometer on your 2025 RAM 1500. Please contact me at your convenience so we can discuss this further. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

Feb 17, 2025

Rockland Chrysler Dodge Jeep RAM responded

Dear Mr. Ali, I wanted to address the reply you recently posted. The reason you did not receive a call from me is because I did not receive a voicemail. It appears you have used a different name when posting your reviews on social media. While social media is a valuable tool for expressing concerns, it’s essential to remember that there is another side. Regarding your issue, it’s important to note that we are not the manufacturers of the vehicle, but we were always willing to resolve the matter. I must clarify that you and several of your friends entered our dealership and became combative with staff, prompting us to alert the authorities. However, before leaving, our management team offered you a resolution, as you stated you no longer wanted the vehicle. You took keys to a vehicle that did not belong to you, and part of the agreement with management was that you would return the keys to our dealership. As of today, that has not been honored by you. We offered to address the issue with your vehicle in a timely manner and remain willing to do so, as we stand by our word. If you choose not to accept the resolution offered, that is your prerogative. Please reach out to me directly to advise how you would like to proceed. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

Feb 16, 2025

Ali responded

You guys Writing back to me on here just to show the public you care, when in fact you don’t care about nothing but selling one car and losing 10 more sales. You have bad management that lost 3 other trucks we were ready to leave with. Only because you wanted to sell me a bad truck that you got for very cheap and couldn’t sell it for anyone else. You people knew the speedometer was in kilometers and the GPS is Canadian, the whole truck was made for Canada and not the US and yet you sold it to me and turned your back. So Maria, I tried calling you back and left you a message 2 days ago and you never called me back. But before you post here you know you have my name and contact number, so you could’ve called me and you still can. You guys must make this right and take the truck back.

Feb 17, 2025

Ali responded

Maria I’m sure you know who I am and the name I used is the name I purchased the truck under. First of all, my truck does NOT have a manufacturer issues, yet. My truck is Canadian and my analog speedometer is in kilometers. I live in New York and I use the truck in the United States now without knowing what my speed is. So you sold me a truck that doesn’t meet the us safety standards. Everyone knew the truck has a kilometers speedometer and yet you sold it to me. You never disclosed it to me or even told me, you just ran a scam so easy on your good customers. Second, when I was there I called the police and not you, and the other people that were there buying another truck then changed their minds because of what you doing to people, I have nothing to do with, and I’ll not accept your false accusations of me touching another key for another vehicle that doesn’t belong to me. But the same day I called the police I sent a message to Ken asking to speak with the owner Jonathon and Ken didn’t respond to me, I came back to the dealership and I got surrounded by Samuel and Robert!! They both surrendered my truck and were ready to attract me, check your cameras because I took a video of them harassing me. Now i do not feel safe going back to you and I made this clear to Ken via a text message. The owner still never called me, or called the other people, everyone have my number and you are free to call me instead of posting on here. But I’m happy to post on here publicly and I’ll not stop until this truck is returned. The solution you have for me is not accepted. I do not want them changing the whole dash on my brand new $90k truck. I don’t want to modify this truck. I can never sell this truck later even after you modify it, because I have to be honest to whom I’ll sell it too and I won’t lie that’s it’s a Canadian truck. And even if you changed the dash or the cluster, the speed will always be off by 5-10 miles, this truck is made to read kilometers and there’s many post online about them that I can share with you. I contacted many departments and I’ll proceed with everything I have to do until this truck is returned with my down payment. Feel free to call me, in case you don’t have my number Ken has it and last he told me to don’t text him. You can also have the owner call me. It is illegal to sell cars with kilometers in USA.

February 04, 2025

Dealership Rating
Employee Rating

Clean and organized. Nick was professional and knowledgeable. He made the entire process easy. Chris in finance was great at explaining things too. More

by LYLAS381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Nuccio

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Feb 06, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your positive review of Rockland Chrysler Dodge Jeep Ram. We're glad to hear our team made the process smooth and clear for you.

January 28, 2025

Dealership Rating
Employee Rating

It was clean and welcoming. Fast service. Nice team of people working. I only go here to work with Oliver McIntyre More

by ADUNKLEY141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver McIntyre

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Jan 30, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with Rockland Chrysler Dodge Jeep Ram. Our team appreciates the kind words, and we hope to see you again soon.

January 28, 2025

Dealership Rating
Employee Rating

Great experience from start to finish. The process was smooth and easy starting with my first call to driving off the lot. The dealership was very clean and welcoming. Everyone was helpful More

by bella9280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Cestero Campos

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Jan 30, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We're glad you had a smooth experience at Rockland Chrysler Dodge Jeep Ram with our team. Wishing you safe travels in your new vehicle.

January 15, 2025

Dealership Rating
Employee Rating

Brian was very prompt professional and courteous. He was very thorough in explaining everything, and was genuinely enthusiastic about helping me get a new vehicle. I highly recommend him. More

by MMALLEOADVISOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Gehan

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Jan 17, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience and recommendation. We're glad to hear you were happy with our team at Rockland Chrysler Dodge Jeep Ram.

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