Chris Strickland

Excellent service, best dealership I’ve ever encountered! Entire team was extremely helpful throughout the process. Best prices in the DFW! Plan to use this location moving forward. Entire team was extremely helpful throughout the process. Best prices in the DFW! Plan to use this location moving forward. More

by judicastaneda972 Verified Customer Verified Customer

Report | Print

Such an easy & smooth process. Glad I chose Frisco Dodge Jeep Ram to help me with the purchase of my new car! Glad I chose Frisco Dodge Jeep Ram to help me with the purchase of my new car! More

by miyasia8118 Verified Customer Verified Customer

Report | Print

This was the worst buying experience due to customer service. Several things wrong with Jeep, no response from anyone, still haven’t received my registration sticker but they said a month ago it was bei service. Several things wrong with Jeep, no response from anyone, still haven’t received my registration sticker but they said a month ago it was being mailed. I really want to return this jeep. More

by alk.ks.6 Verified Customer Verified Customer

Report | Print

Fantastic dealership. They really care about finding what is best for you. Roberto is awesome! They really care about finding what is best for you. Roberto is awesome! More

Report | Print

Friendly staff- everyone was kind. My situation was unique and required a long wait time. Every one no matter their department or level in the chain of command when they walked by and My situation was unique and required a long wait time. Every one no matter their department or level in the chain of command when they walked by and saw me offered me reassurance about the process as well as my choice of beverage. More

by mateohall Verified Customer Verified Customer

Report | Print

Salesman was great, his name was Big Al. Very personable and friendly probably the only reason we didn’t walk away. But the finance dept could use a little training in professionalism. They Very personable and friendly probably the only reason we didn’t walk away. But the finance dept could use a little training in professionalism. They “accidentally” added over 1k to the agreed upon price while we were signing paperwork, good thing I caught it. This was after we declined the extended warranty. After we declined it, he got real short with us and seemed like he didn’t care very much. I also asked if they would see if a different lender could offer us a better rate, and he straight up said no, we should have walked. He just said no, the rate we were getting was as good as it would get. Come to find out, less than 24 hours later they had already sold our debt to a lender for $2500. I’ve never heard of a dealership not offering to try and get a better rate. Overall the finance dept left a very sour taste in our mouths and we won’t be using this dealership for our next 2 purchases within the next year. It’s not because we didn’t negotiate or get our price we wanted, it’s because it felt like some shady stuff was happening. How does more than $1k get added to the price without us even discussing it? More

by jmorrison10 Verified Customer Verified Customer

Report | Print

Serena and Joshua were both a pleasure to work with and got me to a payment I felt comfortable with! Chris also helped me choose the right car as well and he was extremely patient with me! Definitely recom got me to a payment I felt comfortable with! Chris also helped me choose the right car as well and he was extremely patient with me! Definitely recommend this dealership! More

by JC12 Verified Customer Verified Customer

Report | Print

My Service was amazing and everyone at the dealership was very nice and transparent. I definitely would recommend shopping with these guys, not everyday a dealership makes you feel welcome and not just ANOTH very nice and transparent. I definitely would recommend shopping with these guys, not everyday a dealership makes you feel welcome and not just ANOTHER DEAL. More

by Marc Verified Customer Verified Customer

Report | Print

Kenneth Jones was extremely polite and very hardworking person he was so kind that I felt him like my family member what an experience. But the finance team was not so good I had very average experienc person he was so kind that I felt him like my family member what an experience. But the finance team was not so good I had very average experience with them. Otherwise everything went good. More

by Senthil rajaa natarajan Verified Customer Verified Customer

Report | Print

Excellent service from purchasing to maintenance. A text will be sent to you with an update of your car being serviced. If you don't want to wait while it's being serviced you can be driven home. A text will be sent to you with an update of your car being serviced. If you don't want to wait while it's being serviced you can be driven home. More

Report | Print