Chris Smith
Chris Smith at Serra Chevrolet
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Chris Smith

GM

Serra Chevrolet

1170 Center Point Pkwy
Birmingham, AL 35215

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4 Reviews
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4 Reviews

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4 Reviews of Chris Smith

April 30, 2024

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Employee Rating

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle. More

by angelemartin46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Serra Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

April 21, 2024

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Employee Rating

Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team! More

by Jessica.king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Serra Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership, Jessica! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Serra Chevrolet Birmingham Team

April 19, 2024

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I have been watching this particular vehicle for a few months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. More

by brian.snellgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Digital Airstrike, Vicky Wright

Apr 22, 2024

Serra Chevrolet responded

We are so happy to hear that your recent visit went so well for you, Brian! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

April 13, 2024

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Employee Rating

First off. I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this t More

by deangober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cedric Robinson, Tessa McCown

Apr 15, 2024

Serra Chevrolet responded

Dean, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Serra Chevrolet Birmingham Team

Apr 15, 2024

deangober responded

Ok. I feel short changed on that’s on Star deal. I travel. Which is why I bought this nicer truck. I’m on back roads a lot. If I were to have an accident the on star could be the difference in saving my life. So you make this right I’ll change the star rating and feel better about this whole situation. I’m free this Thursday. Give me your name and contact and let me know. Thanks. Dean

Apr 22, 2024

deangober responded

Well it’s like I’ve stated. My on star doesn’t work. It’s a safety feature that I wanted when I bought this truck. Also when I came for oil change and tire rotation. The tires were not rotated. I feel as though with how much I spent to buy this truck these issues should be address and fixed.

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