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Alan Webb Mazda

Vancouver, WA

4.7
1,245 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,245 Reviews of Alan Webb Mazda

November 19, 2024

This dealership was so unbelievably unprofessional! !! I had a deal on another car and reached out to see if they could come in around the same price. Provided everything possible to work up numbers and More

by sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Hills, Damon McPherson
Nov 21, 2024 -

Alan Webb Mazda responded

Hi Sarah, Thank you for sharing your experience. We are truly sorry to hear about the frustration you encountered during your visit. We strive to provide transparent and fair pricing, and it’s clear we fell short in this instance. Your feedback is incredibly important to us, and I’ll be sure to share it with the team to ensure we address the issues you’ve raised. We understand how disappointing it can be when expectations aren’t met, and we genuinely regret that we couldn't earn your trust this time. If you’d like to discuss your experience further or give us another chance to make things right, please don’t hesitate to reach out. We value your business and hope to have an opportunity to improve your experience with us. Best regards, The Team at Alan Webb Mazda

September 09, 2024

Thanks to Jason Franklin who made the car buying process easy and smooth. I was out the door with the vehicle in less than 2.5 hrs! His easy going personality, knowledge of the vehicle, and his honesty gain More

by Moniqua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Franklin Jr., Fouad Mohamad
Sep 09, 2024 -

Moniqua responded

Alan Webb Mazda Sep 9, 2024 Moniqua Thanks to Jason Franklin who made the car buying process easy and smooth. I was out the door with the vehicle in less than 2.5 hrs! His easy going personality, knowledge of the vehicle, and his honesty gained my trust. I will definitely come back to request his customer service for my next vehicle purchase

July 02, 2024

He is a good guy and help out with getting the loan done so it was nice to work with him More

by JOHNNY.HUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Milbrandt
Jul 03, 2024 -

Alan Webb Mazda responded

Hi Johnny, thanks for the kind words! We're glad to hear that you had a positive experience financing with us. If you need anything else in the future, feel free to reach out!

Jul 08, 2024 -

JOHNNY.HUNTER responded

I want to know how I have to get ahold of to pay my truck off thanks

June 02, 2024

Marco made my first car purchase a smooth transaction. Such a wonderful experience. Thanks Marco More

by TORIDUMAS03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia, John Kendall, Fouad Mohamad
Jun 04, 2024 -

Alan Webb Mazda responded

Thanks for taking the time to share your positive experience with us, Tori! We're delighted to hear that Marco provided you with exceptional service during your car purchase. We appreciate your feedback and look forward to serving you again in the future!

May 25, 2024

The only people I have dealt with were to get my car serviced. It was great service More

by kas98685
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady in front.
May 28, 2024 -

Alan Webb Mazda responded

Hi Kas, thank you for sharing your experience with us. We're glad to hear that you received great service during your car visit. Our team is here to assist with any future needs you may have!

May 24, 2024

No complain at all, it was an excellent service and excellent purchase. I really like my car. More

by EVALERIA4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
May 28, 2024 -

Alan Webb Mazda responded

We're so glad to hear that you had an excellent experience with us and that you love your new car! Thanks for choosing us!

May 23, 2024

I refreshing casual approach to the car industry. Everyone is willing to help but not pushing a sale or an upgrade on anything very much appreciated by myself. More

by SAMGLADWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
May 28, 2024 -

Alan Webb Mazda responded

Hi Sam, thank you for sharing your experience with us! We're glad to hear that you appreciated our pressure-free assistance. We hope to see you again soon!

May 22, 2024

I had a good experience at this dealer. I was able to be in and out within a few hours More

by Jhyde0202
Recommend Dealer
Yes
Employees Worked With
Jason Franklin Jr., Fouad Mohamad
May 23, 2024 -

Alan Webb Mazda responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to have a quick and efficient visit at our dealership. We appreciate your feedback and hope to see you again soon!

May 21, 2024

Great service thanks again I get my oil changed here always. Very friendly and wait time is short. More

by HEIMANSUE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
May 22, 2024 -

Alan Webb Mazda responded

Thanks for sharing your positive experience with us! We're glad to hear that you consistently receive great service and enjoy the short wait times. We appreciate your loyalty and look forward to your next visit!

May 20, 2024

Great experience. Sam and crew were great. From the moment we walked on the lot we were treated well. Thank you More

by holdegary5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Hidalgo, Sam Hills, Fouad Mohamad, Cole Poyser
May 22, 2024 -

Alan Webb Mazda responded

We're so glad to hear you had a great experience! Sam and the team work hard to provide top-notch service to all our customers. Thanks for choosing us, we hope to see you again for your first scheduled service!

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