Chris Smith

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

Capital Toyota, Inc. responded

Thank you, Harold! We’re happy to hear that you had a great experience with our friendly and knowledgeable team. We strive to provide efficient service while ensuring our customers are comfortable. We appreciate your support and look forward to seeing you next time!

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

Capital Toyota, Inc. responded

Dear Dawn, Wow, thank you so much for your incredible loyalty and kind words! We’re truly honored to have had the opportunity to assist you with three vehicles over the years. Knowing that you trust us to provide honest and straightforward service means the world to us. We’re also delighted to hear about your great experiences with our maintenance team and how they’ve met your expectations with efficiency and care. And yes, Curry is an absolute gem! We’re thrilled that his honesty and expertise have made such a positive impression. Your continued trust and support inspire us to keep delivering the exceptional service you deserve. We look forward to seeing you again for all your Toyota needs!

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that our service team consistently provides helpful and efficient care. Keeping you updated and ensuring a quick and smooth experience are top priorities for us, and it’s wonderful to know we’ve met your expectations. If there’s anything else we can do to assist you, please don’t hesitate to let us know. We look forward to serving you again soon!

Capital Toyota, Inc. responded

Thank you so much, Tim! We're thrilled to hear that Gwen and Chris have provided you with the awesome customer service you’ve come to expect. It’s always a pleasure to have you with us, and we truly appreciate your continued trust in our team. We’ll be sure to pass along your kind words to them! Looking forward to seeing you again soon!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're so happy to hear that scheduling your service appointments has been easy and that our team continues to provide great customer service. Your trust and satisfaction are our top priorities, and we’re always here to make sure your service needs are met smoothly. If there’s anything else we can do for you, please don’t hesitate to let us know!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our service department and sales team. Providing top-notch service and quality work is what we strive for, and it’s fantastic to know we made a positive impression. Your recommendation means the world to us! We look forward to serving you and anyone you send our way in the future. If there’s anything else we can do, don’t hesitate to reach out!