Chris Smith
Chris Smith at Capital Toyota, Inc.
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Chris Smith

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Chris Smith

October 07, 2024

Dealership Rating
Employee Rating

Awesome customer service, like usual. Gwen and Chris are always a pleasure. I'll be back, Tim More

by timleeamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gwen Livley

Oct 07, 2024

Capital Toyota, Inc. responded

Thank you so much, Tim! We're thrilled to hear that Gwen and Chris have provided you with the awesome customer service you’ve come to expect. It’s always a pleasure to have you with us, and we truly appreciate your continued trust in our team. We’ll be sure to pass along your kind words to them! Looking forward to seeing you again soon!

October 05, 2024

Dealership Rating
Employee Rating

Great customer service easy to work with for all my service needs easy to schedule appointments More

by Tobytorque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon , Jonah Johnson

Oct 07, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're so happy to hear that scheduling your service appointments has been easy and that our team continues to provide great customer service. Your trust and satisfaction are our top priorities, and we’re always here to make sure your service needs are met smoothly. If there’s anything else we can do for you, please don’t hesitate to let us know!

September 30, 2024

Dealership Rating
Employee Rating

Great service and quality work. The service department and salesman are fantastic. I will recommend to others. More

by M.miller2308MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our service department and sales team. Providing top-notch service and quality work is what we strive for, and it’s fantastic to know we made a positive impression. Your recommendation means the world to us! We look forward to serving you and anyone you send our way in the future. If there’s anything else we can do, don’t hesitate to reach out!

September 27, 2024

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Employee Rating

Very fast and very good service. Picked up my car and brought it back to me . Thank you More

by craftypatd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch

Oct 02, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re glad to hear that you had a fast and seamless service experience. Our team is always happy to go the extra mile, including picking up and delivering your car for added convenience. If there’s anything else we can do for you, don’t hesitate to let us know. We look forward to serving you again in the future!

September 03, 2024

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Employee Rating

Loved the pickup car return after service. Service team is very helpful and took good care of my car. More

by susanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Capital Toyota, Inc. responded

Thank you for your positive feedback! We’re so glad you loved the pickup and return service and that our team took great care of your car. Our goal is to make your experience as convenient and pleasant as possible. If you need anything else, we’re always here to help!

July 10, 2024

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Employee Rating

Great, friendly, and quick service! Highly recommend their sales and service department to anyone in Chattanooga area! More

by Acarterx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

Jul 17, 2024

Capital Toyota, Inc. responded

Thank you so much for your glowing review! We're thrilled to hear that you had a great, friendly, and quick experience with both our sales and service departments. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you or anyone you know in the Chattanooga area, please don't hesitate to reach out.

June 04, 2024

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Employee Rating

Competent staff, very knowlegable and helpful. Cudos to Chris Smith and Marty Woody. Service department is outstanding. More

by erpd519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamey Blevins, Rodney Wallace

Jun 05, 2024

Capital Toyota, Inc. responded

Thank you for the fantastic feedback! We’re delighted to hear that you found our staff knowledgeable and helpful. Kudos to Chris Smith and Marty Woody for making such a positive impact. Our service department strives to provide outstanding service, and it's wonderful to know we succeeded in your case. We appreciate your support and look forward to serving you again!

May 08, 2024

Dealership Rating
Employee Rating

Chris Smith is very knowledgeable and always helpful with anything we need. We love doing business with Capital Toyota. The collison center does great work on damaged cars. We were involved in an accident an More

by mandy.burks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear about your positive experiences with Chris Smith and our collision center. Providing knowledgeable and helpful service is always our aim, and we're delighted that we could make your car look brand new after the accident. Your recommendation means a lot to us, and we're grateful for your continued business. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

April 07, 2024

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Employee Rating

We have had nothing but fifteen years of pleasant and solid results from this dealership. Sales, Finance, & service all know their stuff. More

by eddiescott5275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for the past fifteen years at Capital Toyota. It's wonderful to hear that our sales, finance, and service teams have consistently provided you with pleasant experiences and solid results. Your satisfaction and trust mean the world to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction for many more years to come!

April 05, 2024

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Employee Rating

Very service oriented and clear on all costs and repair needs. Polite and on time. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick

Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you found our service at Capital Toyota to be service-oriented and transparent regarding costs and repair needs. Providing clear communication and being punctual are essential aspects of our commitment to excellent customer service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

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