Chris Smith | Page 24

I hate having to buy a new or used car. I really do. And that’s why I do it only every eight to 10 years. Well 9 years had gone by and it was time. Dreading the process, I began my search. After about 3 wee that’s why I do it only every eight to 10 years. Well 9 years had gone by and it was time. Dreading the process, I began my search. After about 3 weeks of searching all the Subaru dealerships (including Phoenix), I came upon the used Forester I was looking for and it happened to be right in my own back yard at Tucson Subaru. Never having bought a car through a internet sales dept. before, I figured I’d give it a shot. What could go wrong, right? I did my due diligence as all car buyers should, had a good idea of what I should pay and and submitted my request. Within 5 minutes I was contacted by text by a gentleman by the name of Chris Smith, the internet manager at the dealership. It was about 5 minutes before they closed for the day and Chris asked if he could call the next day around 11AM, his starting time. I said certainly and at 11:05 he contacted me. I knew what I wanted because I had done my homework and what I thought a fair price would be. Chris was able to get there and turned me from a procrastinator into a buyer. He made it easy for me to say YES! I gathered my checkbook and title for my trade-in and headed down to the dealership. Upon arriving at the dealership I met Chris. He greeted me promptly and we headed back to his desk to finalize the purchase. Chris understood I knew what a fair price should be for the vehicle I was buying and I understood that car dealerships are not non profits. Our deal got done with respect and fairness which I consider a win-win for both of us. Most people who walk into a car dealership just want to be treated with respect, dignity and fainess. That’s all they ask. That was my experience this past weekend at Tucson Subaru. Chris Smith was my salesperson. He is kind, smart, fair and honest, a true professional. I would buy my next car off of him in a heartbeat. Tucson Subaru is lucky to have him as one of their many fine employees. Ted V. More

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We were very pleased with our experience with the Subaru We were very pleased with our experience with the Subaru team. All were professional, friendly and mindful of our health concerns during this pande We were very pleased with our experience with the Subaru team. All were professional, friendly and mindful of our health concerns during this pandemic. Baron and Chris went the extra mile in making this a happy experience. Traci made the paperwork a breeze. More

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We worked with Chris over a couple of months to decide whether it was the right time to purchase a new Ascent. He was very helpful and didn’t pressure us to make a quick decision. When we did decide, he q whether it was the right time to purchase a new Ascent. He was very helpful and didn’t pressure us to make a quick decision. When we did decide, he quickly worked with us to execute the deal. Everyone at the dealership was very respectful of the social distancing needs and took great care of us. More

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My dad recommended the dealership since he went years ago for a new Subaru Impreza. I came out fully satisfied with the experience. Got a new Subaru on NYE, and even though it was super busy, I felt it was t for a new Subaru Impreza. I came out fully satisfied with the experience. Got a new Subaru on NYE, and even though it was super busy, I felt it was taken care of in a timely, but most importantly professional, manner. I worked with Chris Smith and Baron Clement for test drives and initial paperwork, and Louie for financing, all three were great guys and I would definitely recommend them. I spent most of my time with Baron, real sharp and down to earth guy, he even went to Jack in the Box for me while my kid and I were waiting for someone in financing to be available when my UberEats order fell through. More

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My second time buying a new car with Chris, who is a pleasure to work with. He was helpful in explaining all the details of the sale and of the vehicle. I had another great experience, thank you Chris! pleasure to work with. He was helpful in explaining all the details of the sale and of the vehicle. I had another great experience, thank you Chris! More

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Dealership experience was great. Chris Smith is the kind of car salesman I would always like to deal with. Made car buying actually pleasant. Honest and straight forward. Went the extra mile figuratively an of car salesman I would always like to deal with. Made car buying actually pleasant. Honest and straight forward. Went the extra mile figuratively and literally as he delivered car to me at my home after agreeing to deal on line without ever visiting the store. More

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The overall experience was great. This was my second purchase from Tucson Subaru and they never disappoint. I was given excellent service, a great trade in value for my Crosstrek and I absolutely love m purchase from Tucson Subaru and they never disappoint. I was given excellent service, a great trade in value for my Crosstrek and I absolutely love my new Forester Sport. More

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Everyone we have dealt with have been warm, welcoming, and very professional. They listen closely to what you say, what your preferences are and answer all your questions. They make every effort to as and very professional. They listen closely to what you say, what your preferences are and answer all your questions. They make every effort to assure you are getting what you like and want. Our expectations were not just met but were exceeded!! We didn't just buy a car, we now feel we are part of the Subaru family!! More

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Darla really takes her service seriously. She is a very caring individual that firmly believes in quality customer service. I was very busy and did not have time to speak to her but she kept on trying unti caring individual that firmly believes in quality customer service. I was very busy and did not have time to speak to her but she kept on trying until I responded. She is up to par with all the employees at Tucson Subaru. More

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Having purchased many vehicles over the years, I can honestly say that working with Chris was stressless, satisfying, enjoyable and productive. I will refer my friends who are in the market to purchase honestly say that working with Chris was stressless, satisfying, enjoyable and productive. I will refer my friends who are in the market to purchase a car to Tucson Subaru and Chris. Overall, a 5 star organization. More

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