Chris Savastano

The absolute best of the best service experience I have ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the following week. This dealership will never, under any circumstances lose my business! I will always buy from Royal, they take excellent care of their customers!!! 😊 More

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Derek and Scott are the best, we have bought several cars over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. More

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This is Ron Peterson and daughter, Julianne Coltrin, we wanted to thank Ryan Robb for working diligently to not only find exactly what SUV I wanted, but considered my 2, 100 lbs + golden retrievers riding wanted to thank Ryan Robb for working diligently to not only find exactly what SUV I wanted, but considered my 2, 100 lbs + golden retrievers riding in the car! Because Ryan is such a kind and personable person, he’s the one you can account on and trust when buying one of the biggest choices and purchases you’ll make in life… a car, your freedom! He even brought us Eggee sandwiches while we waited. Thank You Ryan, We wish you nothing but the best in Life! Sincerely, Your Loyalist Customers More

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I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer vehicle with no issues. He is professional, responsive, and a pleasure to work with! More

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I picked up a new Escalade which I ordered with the support of Chance Lamey, one of Royal Caddilac’s sales consultant. Throughout the process beginning with placing the order through the completion of support of Chance Lamey, one of Royal Caddilac’s sales consultant. Throughout the process beginning with placing the order through the completion of all necessary paperwork and payment Chance demonstrated exceptional professionalism, a calm and cordial interface and an outstanding knowledge of the vehicle as well as the processes involved in ordering the vehicle and a high degree of proficiency with the various computer interfaces necessary to execute the ordering and purchase. He answered any and all questions demonstrating excellent knowledge regarding any and all aspects of vehicle options and processes and procedures. He carefully and energetically made the process move along thoroughly and with a demonstrated focus on valuing my time while not rushing. I could not be more pleased nor satisfied with Chance and of course the new vehicle. Chance took the initiative to request vehicle information and photos to expedite the vehicle evaluation process prior to my arrival at Royal. He also carefully explained the various warranty options being offered with out and undue pressure but with thoroughness. All in all, a great experience by a very capable and talented young professional. More

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Mike has helped me with several vehicles and take great care and is very honest to deal with care and is very honest to deal with More

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Whenever we bring any vehicle in, Chris treats us like we are the most important people there. If there is a larger repair needed, he keeps us in the loop throughout the process. are the most important people there. If there is a larger repair needed, he keeps us in the loop throughout the process. More

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Chris Savastano has been my service advisor for many years. If there is an award given for Service Advisor of the Year, Chris should receive it every year. He is efficient, intelligent and never fails t years. If there is an award given for Service Advisor of the Year, Chris should receive it every year. He is efficient, intelligent and never fails to fix my car problems. Thank you Chris !! More

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This is the 3rd vehicle we have purchased from Royal Automotive Group because they treat their customers very well & have excellent/ supportive staff. Automotive Group because they treat their customers very well & have excellent/ supportive staff. More

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I wish I could say that I had good service from Royal GMC but it was horrible from start to finish. Chris (service advisor) did not follow through on what he said he would do. Parts (Tyler) did not follow t but it was horrible from start to finish. Chris (service advisor) did not follow through on what he said he would do. Parts (Tyler) did not follow through on what he said. Justin (manager) never followed up after I called him. Even picked up my car, I got a mile or so from dealer and had to go back because job was not done completely. I have had Ford vehicles before and was always satisfied with my service at the Ford Dealerships. I'm disappointed that GMC was not even close to the customer service they provided. More

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