Check out Chris Saraceno's reviews on DealerRater

November 01, 2024

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They were friendly, professional and very organized. The whole experience was excellent. I would definitely recommend to my friends . The whole experience was excellent. I would definitely recommend to my friends . More

by ALIXDCLEMENTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 30, 2024

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Employee Rating

upcharged me on a driving belt by 95% for example on an “infiniti driving belt” was unable to give me oem numbers as well so I can see for myself I understand an upcharge on parts but nearly twice the pric “infiniti driving belt” was unable to give me oem numbers as well so I can see for myself I understand an upcharge on parts but nearly twice the price is unacceptable in my opinion More

by googoo gaga boy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Greg Roberts, Maria Muscarella, Don Palanzi

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Oct 30, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

October 24, 2024

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Employee Rating

Excellent customer service. The entire process went smoothly. Everyone that we dealt with was outstanding! The entire process went smoothly. Everyone that we dealt with was outstanding! More

by mike_origi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Roberts, Maria Muscarella, Don Palanzi

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Oct 24, 2024 -

INFINITI Of Melbourne responded

Mike, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 17, 2024

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Drew was very helpful and respectful. Answered all my questions. Made my shopping experience stress-free. Answered all my questions. Made my shopping experience stress-free. More

by karansukmangal

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Roberts, Maria Muscarella

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Oct 18, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 12, 2024

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Employee Rating

Easiest new car purchase we have done. Very professional and easy to work with all of the Infinity team. Very professional and easy to work with all of the Infinity team. More

by STARGAZER560

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Roberts, Maria Muscarella, Don Palanzi , Tunde

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Oct 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 09, 2024

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Employee Rating

Tunde was wonderful, everything went smoothly even though my husband and I had a few hiccups. Everyone was accommodating and made our puchase very easy. my husband and I had a few hiccups. Everyone was accommodating and made our puchase very easy. More

by STARGAZER560

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Roberts, Maria Muscarella, Don Palanzi , Tunde, Bob

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Oct 09, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

September 23, 2024

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Bought an Audi as the customer service was bad . It would have been my 4th Infiniti . Very happy with the Audi and the customer service It would have been my 4th Infiniti . Very happy with the Audi and the customer service More

by DEBBIECALDWELL9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Maria Muscarella, Don Palanzi

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Sep 23, 2024 -

INFINITI Of Melbourne responded

Debbie, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (561) 329-9125, so that I can address your concerns. Sincerely yours, Greg Roberts, General Manager, Infiniti of Melbourne.

September 22, 2024

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Employee Rating

I met with my service advisor Martin Hausen at 9:30am. He was very knowledgeable and professional. I was there for an oil change and tire rotation. While car was being serviced, service technician doing a He was very knowledgeable and professional. I was there for an oil change and tire rotation. While car was being serviced, service technician doing a maintenance check noticed tires needed to be replaced.They both showed me the condition of worn tires. I decided to replace all. More

by DJOHNSON993

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Muscarella, Don Palanzi

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Sep 23, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 20, 2024

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Employee Rating

Outstanding, the whole sale team were very professional. I will refer others to Infiniti of Melbourne. I will refer others to Infiniti of Melbourne. More

by ALFREDJ3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria Muscarella, Don Palanzi

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Sep 20, 2024 -

INFINITI Of Melbourne responded

Alfred, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

September 20, 2024

Dealership Rating

Employee Rating

Did an excellent job in the diagnostic portion of this vehicle. Though I could not pay for the cost of the estimated price they were quick to serve, answering questions and understood my position. vehicle. Though I could not pay for the cost of the estimated price they were quick to serve, answering questions and understood my position. More

by BOBBY PIERCE

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Muscarella , Adam, awesome.

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Sep 20, 2024 -

INFINITI Of Melbourne responded

Bobby, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336