Chris Ruiz
Chris Ruiz at Forest City Honda
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Chris Ruiz

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

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4.9
192 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

7 yrs, 3 mos

Industry Experience

30 yrs, 10 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.9

192 Reviews

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192 Reviews of Chris Ruiz

June 18, 2024

Dealership Rating
Employee Rating

Service is always great. Staff keep you informed about what is going on and able to answer questions easily. More

by JROACH687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Norma Finger

Jun 19, 2024

Forest City Honda responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

June 11, 2024

Dealership Rating
Employee Rating

Honest people, and quality work. They deliver what they promise, in a timely manner. Flexible service appointments More

by CCKIRBYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall

June 06, 2024

Dealership Rating
Employee Rating

I went for an oil change and I am very satisfied with the service they gave. More

by 2VERORHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

The staff were friendly and professional. Although I had an appointment, the wait time seemed long to simply manufacture a key. But then I am no expert in what is involved. I was very pleased More

by SHARONKROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norma Finger

May 27, 2024

Dealership Rating
Employee Rating

Friendly service great customer service care Awesome selection of cars! Sales staff comes on strong but that's cause they want to sell you am awesome ride More

by MARCRUSSO1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Smith

May 18, 2024

Dealership Rating
Employee Rating

“I highly recommend this business I was completely impressed with their professionalism and customer service.. heir staff is not only friendly but also highly skilled. More

by Donnanci88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Neal, ZACHARY LAWSON

May 17, 2024

Dealership Rating
Employee Rating

I really appreciate their outstanding customer service! Wendy, Norma, and Darlene’s customer service is top notch! They go above and beyond! I always enjoy my experience at Forest City Honda! Thank you so More

by CHANEE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Was a good experience. Work was performed in a timely manner. Everyone was very friendly. Cost of work was reasonable. More

by CivicSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

Easy to schedule appointments. Good communication from service department Nice waiting area but need more comfortable chairs More

by EAGEORGIABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall

May 07, 2024

Dealership Rating
Employee Rating

Honda Dealership provides all my needs to all my questions. They are very respectful of my time. The service they provide is excellent and meets with my satisfaction. More

by KAYGOSNELL1960
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Warlick, Carrie Clubb

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