Great communication.
Friendly and straight forward. Quick and easy process.
Thank you we love the truck
Friendly and straight forward. Quick and easy process.
Thank you we love the truck
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by RENAE1
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2025 -
Lithia Ford Lincoln of Boise responded
Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise.
Best Regards,
Jim Sterk
General Manager
Always good to me, I have bought many cars there over the
years, thank you!
years, thank you!
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by OBCCWEBDESIGN
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Lithia Ford Lincoln of Boise responded
Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon!
Best Regards,
Jim Sterk
General Manager
They are great to work with and this is the second truck
I have bought from them. Always professional and fair.
I have bought from them. Always professional and fair.
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by SSTRAUBHAR
Verified Customer
Verified Customer
Dec 15, 2024 -
Lithia Ford Lincoln of Boise responded
Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon!
Best Regards,
Jim Sterk
General Manager
Kim was very helpful showing me the bronco.
Layne made the check out/financing process quick and easy.
Layne made the check out/financing process quick and easy.
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by HORSEYJANE
Verified Customer
Verified Customer
Dec 05, 2024 -
Lithia Ford Lincoln of Boise responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kim and Layne delivered such a great experience!
Best Regards,
Jim Sterk
General Manager
I came to get an oil change as service light was on.
After oil change was completed in quick service dept., I still had message that oil change was needed. Made me question if oil change really took p
After oil change was completed in quick service dept., I still had message that oil change was needed. Made me question if oil change really took place. I requested they turn off the message. They said they did not know how. I left and drove to Service department and contacted employee named Taylor. I explained situation. He jumped into action and went to car and turned off the message. Taylor in Service Department was great. Oil change department people were not and they were rude.
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by Customer
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2024 -
Lithia Ford Lincoln of Boise responded
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Best Regards,
Jim Sterk
General Manager
Came in with our car to get quote from Lithia on what
they would pay us for it. Spoke with one sales person who said he would get us quote but part way thru he asked another salesman to finish. I was t
they would pay us for it. Spoke with one sales person who said he would get us quote but part way thru he asked another salesman to finish. I was told that I would have answer in 2 days. After 2 days I called and was told by first salesman he would jump right on it. It is now 3 days later and no quote. I have since sold car to another dealer. Will be buying future cars from them
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by Customer
Verified Customer
Verified Customer
Nov 17, 2024 -
Lithia Ford Lincoln of Boise responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Best Regards,
Jim Sterk
General Manager
Great People to work with especially Chris He was very
informative and taught us well on all that the truck can do
informative and taught us well on all that the truck can do
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by MNELSON27
Verified Customer
Verified Customer
Oct 23, 2024 -
Lithia Ford Lincoln of Boise responded
Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Jim Sterk
General Manager
Everybody at the dealership was great, especially Chris
Robertson would definitely buy there again thank you
Robertson would definitely buy there again thank you
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by MNELSON27
Verified Customer
Verified Customer
Oct 17, 2024 -
Lithia Ford Lincoln of Boise responded
Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Jim Sterk
General Manager
My salesman, Chris Robinson has been wonderful to work
with both before and after my purchase.
with both before and after my purchase.
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by AMETRIC1703
Verified Customer
Verified Customer
Oct 04, 2024 -
Lithia Ford Lincoln of Boise responded
We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Jim Sterk
General Manager
By far the nicest car purchase experience in my lifetime.
No hidden costs, no deceptive sales tactics. Straightforward, clear, and concise terms. Salesperson, Chris Robinson, was a pleasure to communicate wi
No hidden costs, no deceptive sales tactics. Straightforward, clear, and concise terms. Salesperson, Chris Robinson, was a pleasure to communicate with and made sure the transaction went smoothly.
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by LEC
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Sucher
, Jennifer Hordeman *****
Sep 26, 2024 -
Lithia Ford Lincoln of Boise responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Jim Sterk
General Manager